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This Government Contract opportunity from Social Security Administration was posted on August 10, 2012. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

RECOVERY - SSA's System Operational Support Services

Awarded
SS00-09-60009--0035Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
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The Department of the Navy, through the Naval Supply Center Fleet Logistics Center Norfolk, is conducting market research via a sources sought notice to identify industry capabilities for a cloud-based Freedom of Information Act Case Management System. The objective is to replace a legacy platform with a modern, secure, and financially sustainable Software-as-a-Service solution that manages the full FOIA and Privacy Act processing lifecycle, including intake, queuing, redaction, disposition, and automated reporting for Department of Justice and Department of War mandates. The contractor will be responsible for providing the software, hosting, system maintenance, data migration, user training, and help desk operations to support approximately 150 full-time equivalent personnel. The proposed procurement is intended to be a single-award, firm-fixed-price contract under NAICS code 541519. Technical requirements specify that the solution must be unclassified but must adhere to strict security standards, including FedRAMP Moderate or higher, or DoD Impact Level 2 or 4 Authority to Operate. Compliance with DON cybersecurity manuals and regulations regarding Controlled Unclassified Information and HIPAA is mandatory. Interested respondents must provide a capability statement, a rough order of magnitude cost estimate, and evidence of SAM registration, with submissions limited to ten pages and due by November 5, 2026.
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Solicitation # SaaS_SI_OCCS
The Defense Commissary Agency (DeCA) is seeking information for a potential Firm-Fixed-Price contract to provide Software-as-a-Service (SaaS) subscriptions and Systems Integration (SI) professional services for its Omnichannel Customer Communication System (OCCS). The OCCS ecosystem is built upon four functional pillars utilizing Salesforce Service Cloud, Sprout Social for social media engagement, and Adobe Workfront and Adobe Experience Manager (AEM) Assets for campaign and digital asset management. The anticipated period of performance is a five-year term, consisting of a 12-month base period followed by four 12-month option periods. Key technical requirements include the migration of digital assets from a legacy Bynder DAM to AEM Assets, the configuration of Salesforce AI for automated triage and sentiment detection, and the provisioning of a multi-platform architecture within GovCloud. All solutions must meet strict cybersecurity standards, including FedRAMP Moderate (DoD IL4) or High (DoD IL5) accreditation, FIPS 140-2/3 encryption, and compliance with DoD Manual 8140.03. The contractor will be responsible for RMF Security Authorization Packages, eMASS control maintenance, and ATO renewals, while ensuring zero public model training using agency data. The government is currently assessing industry capabilities under NAICS 541915. Baseline licensing requirements include 40 Salesforce Service Cloud licenses, 25 Sprout Social licenses, 42 combined Adobe licenses, and an initial 6 TB of AEM Assets storage. Interested respondents must provide capability statements, including verification of authorized reseller status for the specified OEMs and identification of existing Government-Wide Acquisition Contracts or Federal Supply Schedules.
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NAICS: 541519
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RFI-FY27-SI Powered Communications and Video Intelligence
Solicitation # RFI-FY27-SI-Powered_Communications_Video_Intelligence
The U.S. Immigration and Customs Enforcement (ICE) Office of the Chief Information Officer is seeking information for an Integrated SI-Powered Detention Communications and Video Intelligence Suite to support the Office of Enforcement and Removal Operations. This initiative, categorized as a sources-sought RFI under NAICS 541519, aims to acquire a comprehensive solution including software licenses, subscriptions, implementation, integration, configuration, testing, training, cybersecurity support, operations and maintenance, and transition services. The suite must provide communications, voice identity, and video intelligence capabilities while operating across heterogeneous environments without requiring the wholesale replacement of existing infrastructure. The project mandates strict adherence to DHS Enterprise Architecture, OMB guidance on SI risks, and industry-standard APIs for interoperability. Key security requirements include the safeguarding of Controlled Unclassified Information (CUI), the attainment of an Authority to Operate (ATO), and the implementation of continuous monitoring to detect anomalies or biases within the SI system. Deliverables must be shipped using tamper-proof packaging with formal custody documentation. Government acceptance will be determined through rigorous inspection methods, including functional tests, security reviews, and end-to-end integration scenarios based on validated operational conditions. RFI questions are due by October 16, 2026, with final responses required by October 29, 2026.
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POSTED

about 5 hours ago

DEADLINE

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AI Contract Overview

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On August 9, 2012, the Social Security Administration awarded non-competitive Task Order 0035 to Koniag Services, Inc., an Alaska Native Corporation under the Small Business Administration's 8(a) program. This firm-fixed-price award was made against the existing Systems Operational Support Services contract to support the Office of the Deputy Commissioner, Systems. Funded by the American Recovery and Reinvestment Act of 2009, the task order focuses on maintaining the agency's technological and programmatic environment at the National Computer Center. The scope of work is divided into two primary subtasks. The first involves mainframe storage management programming support to handle complex direct access storage device and tape-based applications. The second focuses on open systems backup, recovery, and storage administration, including the design and maintenance of the storage infrastructure. This effort consolidates these specific program support functions for administrative convenience to ensure the continuity of the agency's critical computing operations.

General Info

Contract Value

$452,198.4

NAICS

541519 - Other Computer Related Services

Place of Performance

National Computer Center 6201 Security Boulevard, BALTIMORE, MD, 21235, USA

Set-Aside

NONE

Award Issued Date

Documents

0

No documents available

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Uniform Contract Format

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Timeline

PhaseAwarded
Posted

special-notice

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencySocial Security Administration → SSA Ofc Of Acquisition Grants
Contacts2 people available
OfficeBALTIMORE, MD, 21235, USA
Office AddressBALTIMORE, MD, 21235, USA
Contacts
VALERIE N. KINGContract Specialist
Syreeta GayContracting Officer

Full Description

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RECOVERY - THE SOCIAL SECURITY ADMINISTRATION (SSA) AWARDED TASK ORDER 0035 AGAINST SS00-09-60009, WHICH IS FUNDED BY THE AMERICAN RECOVERY AND REINVESTMENT ACT OF 2009 (PUB. L. 111-5) (RECOVERY ACT). THE AGENCY PROVIDES THIS NOTICE "FOR INFORMATIONAL PURPOSES ONLY." On August 9, 2012, SSA awarded a non-competitive Task Order, Number 0035, against an existing SSA Contract, Number SS00-09-60009, to the existing Systems Operational Support Services (SOSS) contractor, Koniag Services, Inc., of Chantilly VA. The SSA awarded a non-competitive single-award indefinite-delivery, indefinite-quantity contract January 2009, for a five year period (one year base period, and four one-year option periods) to the contractor, who is recognized as an Alaskin Native Corporation, under the Small Business Administration's 8(a) program. The SOSS contract supports SSA's Office of the Deputy Commissioner, Systems, by providing a contractor to support the maintenance and continuity of the agency's technological and programmatic environment. Support covers the following areas: Mainframe Hardware, Local Area Network Engineering, Network Engineering, Facilities, Communications, Computer Operations, Computer Scheduling and Document Management Imaging. SSA initially anticipated issuing a labor-hour task order to the contractor under the SOSS contract following the ordering procedures in Federal Acquisition Regulation (FAR) 16.505, and where supplemented by the Ordering procedures outlined in the basic contract. However, through negotiations, SSA awarded a firm-fixed-price task order to complete the tasks outlined below. Task Order 0035 consolidates, for administrative convenience, the following two Recovery Act funded program support efforts for the National Computer Center (NCC): 1. Recovery - Subtask 35.1: Mainframe Storage Management Programming Support. Contractor will provide storage management support to manage the increasing number of complex interrelated agency Direct Access Storage Device based and tape-based mainframe applications. 2. Recovery - Subtask 35.2: Open Systems Backup and Recovery Administration/Open systems Storage administration. Contractor will provide support for the Open System Backup and Recovery Team, and the Open Systems Storage Planning and Design Team. The contractor will assist in the design, administration, maintenance, and support of the Open System Storage Management Branch storage infrastructure at the NCC. This award notice is issued for "Informational purposes only," and complies with the FAR 5.705, Publicizing postaward, requirement.

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