This Government Contract opportunity from Department Of Veterans Affairs was posted on May 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Remote & On-Call Technical Support for Audiology Systems
Contract Overview
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AI Contract Overview
The contract requires the provision of 24/7/365 telephone and secure remote technical support to troubleshoot issues with audiology equipment, ensuring continuous operational readiness for medical facilities. Support must be available at all times to address system malfunctions, software errors, and hardware failures through remote diagnostics and guidance, with the capability to escalate to on-call field service when necessary. The work is classified under NAICS code 541512 for computer systems design services and is structured as a subcontract under the Department of Veterans Affairs’ 245-NETWORK Contract Office 5. Performance is expected to be centered in Linthicum Heights, Maryland, with a zip code of 21090, indicating the primary operational hub for support activities. Proposals must be submitted by May 8, 2026, at 5:00 PM Eastern Time, with the solicitation posted on May 1, 2026. The contract does not specify a set-aside classification, meaning it is open to all eligible contractors regardless of business size or status. There is no designated point of contact listed publicly, and the official details are accessible via the SAM.gov portal. Contractors are expected to maintain secure, compliant remote access protocols to protect patient data and equipment integrity while delivering prompt and effective support without requiring physical presence in most cases.
General Info
Agency
NAICS
Place of Performance
Linthicum Heights, MD, 21090, USASet-Aside
Documents
This scope was carved out of 36C24526Q0491.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
J065--SOURCES SOUGHT NOTICE New Audiology Calibrations Service (VA-26-00053337) POP 05/17/2026-05/16/2027 WASHINGTON DC VA MEDICAL CENTER
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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