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Remote IT Support and Help Desk Services

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing continuous remote IT support and help desk services for the DITTR system, ensuring its operational readiness through round-the-clock monitoring, fault detection, diagnostics, and user assistance. The scope of work is focused on maintaining system reliability and addressing technical issues promptly to minimize downtime. The contract is a subcontract under the NAICS code 541512, which pertains to computer systems design services. The contract is managed by the Department of Defense, specifically the W6QM Micc-fdo located at Fort Hood, with the place of performance at Fort Huachuca (zip code 85613). It was posted on March 3, 2026. Although specific details such as solicitation numbers, set-aside types, or organization types are not provided, the emphasis is clearly on supporting military IT infrastructure through expert remote technical service delivery.

General Info

Remote IT support and help desk services for DITTR system, ensuring operational readiness and reliability.

Agency

Department Of Defense → W6QM Micc-fdo Ft Hood

NAICS

541512 - Computer Systems Design Services

Place of Performance

Fort Huachuca, AZ, 85613, USA

Set-Aside

NONE

Documents

This scope was carved out of W91151-26-D-A003.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Deployable Integrated Telecommunication Test Range (DITTR)

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Timeline

PostedMar 3

subcontract

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QM Micc-fdo Ft Hood

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → W6QM Micc-fdo Ft Hood

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide 24x7 remote technical support for the DITTR system, including monitoring, fault detection, diagnostics, and user assistance to ensure operational readiness.

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