This Government Contract opportunity from Florida was posted on June 3, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Remote IT Support & Help Desk Services

Closed

State & Local

Submission Closed06/24/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512

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Gwinnett County Government

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AI System Implementation and Engineering Services

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POSTED

DEADLINE

RFxPremier Artificial Intelligence (AI) Systems and Services

Solicitation # 26RFP-ITN6769-4

Solicitation 26RFP-ITN6769-4 is a Request for Proposal issued by Florida State University on behalf of the South Dakota State Government and other participating states to establish Master Agreements for Artificial Intelligence (AI) Systems and Services. The primary objective is to leverage the collective purchasing power of multiple state and local government entities to secure the best overall value and more favorable pricing than individual entities could obtain independently. The scope of work encompasses a broad range of AI-related services, including software for email, monitoring, and databases, as well as consulting for strategic technology planning, IT security, and safety. Additionally, the agreements cover system implementation, engineering, software maintenance, project management, and computer-based training. The solicitation is categorized under NAICS code 541512. Proposals must be submitted by October 21, 2026, at 3:00 PM EST. Interested bidders are explicitly instructed not to submit responses through ESM Sourcing, but instead to follow the submission guidelines provided in the RFP documents available on the RFx Premier website. The award will be based on the best value provided to the participating agencies.

South Dakota State Government

POSTED

DEADLINE

Program Implementation and Training Specialist

POSTED

DEADLINE

Fleet Management Information System (FMIS) Specialist

Department of Public Works

POSTED

about 20 hours ago

DEADLINE

in 20 days

AI Contract Overview

The contract involves providing Tier 1 and Tier 2 remote technical support for software users, focusing on tasks such as issue triage, bug reporting, and facilitating communication with Leica’s internal engineering team to resolve technical problems efficiently. This service is categorized under NAICS code 541512 and is a subcontract opportunity issued by the Florida Department of Transportation. The solicitation for this contract was posted on June 3, 2026, with a response deadline set for June 24, 2026. Although specific location details for performance and the point of contact are not provided, the contract emphasizes remote service delivery, enabling support without a fixed on-site facility. The scope primarily includes help desk services tailored to support software users, ensuring smooth operation and troubleshooting through coordinated efforts between the support provider and Leica’s engineering resources.

General Info

Provide remote Tier 1 and 2 software support with issue triage and engineering coordination.

Agency

Florida Department of TransportationView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of DOT-SS-26-9084-DG.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Leica Geosystems Photogrammetry Software Support and Maintenance

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedJun 3

subcontract

Response DeadlineJun 24

Deadline has passed

Submission Closed

06/24/2026, 04:00:00 PM UTC

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Organization & Contact Information

AgencyFlorida Department of Transportation

ContactsNo contacts available

OfficeN/A

Organization / Agency

Florida Department of Transportation

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide Tier 1–2 remote technical support for software users, including issue triage, bug reporting, and coordination with Leica’s internal engineering team.