IFB B600684 ¿ I.T. Infrastructure Monitoring and Observability Platform

The Metropolitan Atlanta Rapid Transit Authority (MARTA) is soliciting bids under IFB B600684 for an I.T. Infrastructure Monitoring and Observability Platform. The scope of work involves professional services to deploy High Availability (HA) configurations and configure the Server and Application Monitor (SAM) module for MARTA's SolarWinds monitoring platform, alongside a three-year maintenance and support renewal. Technical requirements include the implementation of Microsoft SQL Server Always on Availability Groups or SQL Server Failover Cluster Instances (FCI). To be eligible, contractors must be an active Authorized SolarWinds Value-Added Reseller (VAR) and a SolarWinds Certified Service Partner (CSCP), with personnel holding a SolarWinds Professional Certification or two years of equivalent experience. The contract will be awarded based on price to a responsive and responsible bidder who is technically and financially qualified. Bidders must adhere to strict cybersecurity standards, including the NIST Cybersecurity Framework, NIST Risk Management Framework, and CIS 18 controls, while ensuring the confidentiality, integrity, and availability of MARTA data. Compliance with the Americans with Disabilities Act, Title VI of the Civil Rights Act, and MARTA's Code of Ethics is mandatory. All bids must be submitted electronically by December 7, 2026, and must include required documentation such as the Contractor's Affidavit, No Conflict of Interest certification, and a list of proposed subcontractors.