Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, July 22 at 2:00 PM EDT

Register Free →

Get CLEATUSFree Trial

Get CLEATUSFree Trial

Search

Top

Back to Contracts

Remote Technical Support & Help Desk for Kiosk Operations

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This contract involves providing Tier 1 and Tier 2 remote technical support specifically for the NCITE® Kiosk operations used across Army sites. The support includes troubleshooting issues related to access, connectivity, and software, ensuring the kiosks function efficiently in their designated military environments. The services are delivered remotely, focusing on resolving technical problems that may affect the daily operation of these kiosks. The contract is a subcontract under the Department of Defense, linked with the W6QK Acc-apg Cont Ct Wash Office. It falls under NAICS code 541519, which pertains to other computer-related services. While specific location details for performance and the contractor are not provided, the contract emphasizes remote assistance to maintain operational integrity of the kiosks. No set-aside information or additional organizational details are included.

General Info

Provide remote Tier 1 and 2 technical support for NCITE® Kiosk operations at Army sites.

Agency

Department Of Defense → W6QK Acc-apg Cont Ct Wash OfcView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

MD, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedMar 25

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment Of Defense → W6QK Acc-apg Cont Ct Wash Ofc

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → W6QK Acc-apg Cont Ct Wash Ofc

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Tier 1–2 remote technical support for NCITE® Kiosk operations, including troubleshooting access, connectivity, and software issues across Army sites.

Similar Contracts

Agency-Wide AppArmor RenewalThe contract is for the renewal of an enterprise-wide AppArmor Safety recurring license to support an emergency notification system across the entire agency, ensuring continuous and reliable communication capabilities during critical situations. The solution is intended for agency-wide deployment, with the place of performance spanning multiple locations, indicating a broad implementation scope. The requirement falls under NAICS code 541519 for other computer-related services and is managed by the Innovative Technology Partnerships Office within the National Aeronautics and Space Administration. The forecast posting date is April 1, 2027, indicating this is a planned future procurement rather than an active solicitation, allowing potential vendors time to prepare proposals. Primary point of contact is Caitlin M. Poulton, with Robert O. Betts serving as the Small Business Specialist to facilitate involvement from small businesses in the procurement process.

Innovative Technology Partnerships Office

POSTED

DEADLINE

3-Year Maintenance and Support ServicesThe contract encompasses a three-year commitment for ongoing technical support, software updates, troubleshooting, and system monitoring services specifically tailored to the Avaya IP Office platform. Services are designed to ensure continuous operational reliability, including proactive system health monitoring and responsive issue resolution to minimize downtime and maintain seamless communication functionality. All support activities are to be performed in accordance with industry best practices and must align with the platform's evolving technical requirements throughout the contract term. The contract is issued as a subcontract under the SBA set-aside program, classified under NAICS code 541519 for other computer-related services, and is managed by the Department of the Interior through its Contracting Operations Central office. The primary place of performance is located at Glacier National Park with a ZIP code of 59936. Although no point of contact is listed, the solicitation was posted on July 13, 2026, and responses are due by July 28, 2026, with the opportunity available through the GSA eBuy platform under contract number 47QTCA24D003H.

Department of the Interior

POSTED

about 16 hours ago

DEADLINE

Software Maintenance & Support ServicesThe contract entails the provision of comprehensive technical support and maintenance services for the NPDS Uploader over a 12-month period, encompassing ongoing bug fixes, performance monitoring, and system updates to ensure uninterrupted functionality and optimal operation. The work is classified as a subcontract under NAICS code 541519, indicating it falls within the category of other computer-related services, and is being solicited by the Florida Department of Health. Response submissions are due by August 3, 2026, with the opportunity posted on July 13, 2026, and all deliverables must be performed in support of the agency’s operational needs without specified geographic limitations. The contract focuses solely on sustained system reliability and does not include initial development or new feature implementation.

Department of Health

POSTED

about 17 hours ago

DEADLINE

Cloud Operations and Maintenance (O&M) / Tier 3 SupportThe contract requires ongoing Tier 3 support, performance monitoring, troubleshooting, and system updates for the Appian Platform as a Service environment to maintain the high availability and SLA compliance of the DCMS application. The scope of work focuses on ensuring the stability, security, and efficiency of the Appian PaaS infrastructure through expert-level technical intervention, proactive system health checks, and timely resolution of complex issues that require deep platform knowledge. All activities must align with the Department of the Air Force’s operational requirements and service level commitments. This is a subcontract under the NAICS code 541519, designated for Women-Owned Small Business (WOSB) set-aside, with a response deadline of July 23, 2026. The work is to be performed at Maxwell AFB, Alabama, with the contracting entity being the Air Force District of Washington, PK office. All technical services must be delivered in a manner that ensures continuous uptime, rapid incident response, and seamless integration with mission-critical systems, with no specified point of contact listed in the publicly available data.

Department of the Air Force

POSTED

about 21 hours ago

DEADLINE

Safran Risk Maintenance & Support (24-Month, Quantity: 2)The contract entails the provision of 24 months of maintenance and technical support for two perpetual Safran Risk user licenses, ensuring continuous access to software updates, patches, bug fixes, and dedicated technical assistance throughout the term. This support is critical to maintaining operational integrity and performance of the Safran Risk platform, which is likely used for risk analysis and decision-making within the Department of Energy’s operations. The agreement is structured as a subcontract under NAICS code 541519, indicating it pertains to other computer-related services, and is tied to a specific place of performance in Cincinnati with a ZIP code of 45202. The solicitation was posted on July 13, 2026, with a response deadline of July 21, 2026, at 8:00 PM Eastern Time, allowing potential vendors a short window to submit their quotes. The contracting authority is the Department of Energy, and while no specific office address or point of contact is provided, the contract is accessible via the GSA eBuy portal under RFQ1822816 and contract number 47QTCA21D00E7. There is no set-aside designation mentioned, implying the opportunity is open to all eligible vendors without preference based on size or other socio-economic categories.

Department of Energy

POSTED

about 23 hours ago

DEADLINE