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This Government Contract opportunity from Department Of Health And Human Services was posted on April 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Remote Technical Support & Software Update Services

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
New
Utilization Management Technical Solutions RFI
Solicitation # utilization-management-technical-solutions-rfi
Noridian Healthcare Solutions, LLC is issuing a Request for Information (RFI) to identify qualified technology providers and strategic partners capable of delivering configurable technical solutions for end-to-end utilization management (UM) workflows. The primary objective is to modernize the evaluation of medical necessity, appropriateness of care, provider compliance, and program integrity for federal and state healthcare programs. The scope of the RFI covers a wide range of capabilities, including clinical operations such as intake, prior authorization, and appeals, as well as workflow automation, provider engagement portals, data interoperability using HL7, FHIR, and X12 standards, and the integration of AI and advanced intelligence. This opportunity is open to a broad range of small business entities, including SDB, WOSB, HUBZone, VOSB, and SDVOSB certifications, under NAICS code 541512. Interested respondents must notify Noridian via email to gain access to the Agiloft Contract Management System, where all official correspondence and submissions must be conducted. Responses are required to be submitted using a specific templated spreadsheet by September 21, 2026. Following a comprehensive review of the submissions, Noridian may invite selected respondents to participate in solution demonstrations during the fourth quarter of 2026. Respondents must certify that they are not debarred or suspended and have no conflicts of interest that would prohibit contracting with Noridian.
Noridian Healthcare Solutions, LLC

POSTED

about 5 hours ago

DEADLINE

in 9 days

AI Contract Overview

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The contract provides comprehensive 24/7 remote technical support for the Lab2Lab pneumatic tube system, encompassing continuous monitoring, real-time troubleshooting, software updates, and application support to ensure uninterrupted operation. Services are designed to maintain system reliability and performance through proactive intervention and timely resolution of technical issues without requiring on-site presence. The work is classified as a subcontract under NAICS code 541512, indicating it falls under computer systems design and related services, and is being managed by the National Institutes of Health Olao under the Department of Health and Human Services, with performance based in Rockville, Maryland, 20850. The solicitation was posted on April 23, 2026, and responses are due by May 4, 2026, at 8:00 a.m.

General Info

24/7 remote technical support for Lab2Lab pneumatic tube system, Rockville, Maryland, NIH managing, due May 4, 2026

Agency

Department Of Health And Human Services → National Institutes Of Health OlaoView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Rockville, MD, 20850, USA

Set-Aside

NONE

Documents

This scope was carved out of 75N98026Q00247.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NOI-Service/maintenance agreement for the Lab2Lab pneumatic tubing system

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health Olao
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Health And Human Services → National Institutes Of Health Olao
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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24/7 remote monitoring, troubleshooting, software updates, and application support for the Lab2Lab pneumatic tube system.

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