This Solicitation opportunity from Social Security Administration was posted on June 3, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Renewal of Maintenance on KioWare
Contract Overview
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The KioWare software is essential for the Visitor Intake Process Rewrite kiosk initiative, enabling secure, controlled access across all Social Security Administration field office kiosks. It operates as a hardened shell on virtual machines and integrates with a centralized management system that provides real-time monitoring, administrative control, and data collection capabilities, ensuring consistent and secure visitor intake operations. The software is critical to ongoing functionality and will remain required indefinitely to support the agency’s public service infrastructure. The contract is a renewal for maintenance services on KioWare under solicitation number 28321326Q00000104, posted on June 3, 2026, with responses due by June 9, 2026. This is an unrestricted procurement under NAICS code 513210, managed by the Social Security Administration’s Office of Acquisition and Grants in Baltimore, Maryland. Primary point of contact for the solicitation is Keelin McGrath, reachable via email at KEELIN.MCGRATH@SSA.GOV. The place of performance is not specifically defined beyond the agency’s operational environment, and no set-aside preferences apply to this procurement.
General Info
Agency
Contract Value
$63,342NAICS
Place of Performance
MDSet-Aside
Awardee
Award Issued Date
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
The KioWare software supports the Visitor Intake Process Rewrite (VIPR) kiosk project. SOHE/CSI uses the KioWare software to service the VIPR kiosks utilized by visitors to all SSA field offices. The agency uses this software to provide a secure, kiosk shell running on virtual machines in conjunction with a centralized management infrastructure to monitor, control, and to provide management information data. This software will be required for the foreseeable future.
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