This Solicitation opportunity from New York was posted on July 11, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Request For Information (RFI) For Text Analytics For Unstructured Customer Feedback
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The Port Authority of New York and New Jersey has issued a Request for Information (RFI) to gather marketplace insights on text analytics solutions for unstructured customer feedback. The RFI aims to explore available products and services that could potentially be used to analyze customer comments and sentiments, with a possible subsequent solicitation for a suitable solution. Interested vendors are encouraged to respond by August 2, 2024, and should monitor the specified online portal for any updates or addenda. The contract size is estimated between $500,000 and $2,000,000, and the procurement is open to all counties within New York State. The Port Authority emphasizes its commitment to fair and non-discriminatory bidding processes, ensuring opportunities for disadvantaged, minority, and woman-owned business enterprises, and adheres to civil rights regulations. The response process is managed by the Procurement Support Specialist, with contact information provided for technical inquiries. The solicitation is part of the Port Authority’s broader efforts to enhance data analysis capabilities related to customer feedback.
General Info
Agency
Place of Performance
NY, USASet-Aside
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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