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This Solicitation opportunity from California was posted on February 27, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Request for Proposals for Information Technology Management Services

Closed
IT-01State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
SLED
Service Desk and Deskside Support Services
Solicitation # HHS0017021
The Texas Health and Human Services Commission (HHSC) is soliciting offers under RFO HHS0017021 for a contractor to provide Managed Services Staff for IT Service Delivery and Support (ITSDS) and Deskside Support (DSS). The scope of work involves providing Tier 1 and Tier 2 support for DFPS, Enterprise, and TIERS customers, with a focus on meeting key performance metrics such as Average Handle Time, First Call Resolution, and Customer Satisfaction. Services must align with ITIL Foundation best practices and comply with HIPAA standards for protecting health information. The anticipated contract start date is April 2027, with an initial term of three years and options for up to three additional one-year extensions. Historical compensation for similar contracts is approximately 3,899,492.84 dollars per fiscal year. To be eligible, respondents must possess at least five years of experience in staff augmentation services and demonstrate financial solvency. The selection process is based on best value, with evaluation weights split between experience (35 percent), cost (35 percent), and the narrative proposal (30 percent). Proposals must be submitted by December 2, 2026, either via the Online Bid Room or through two labeled USB drives delivered to the Response Coordinator in Austin, Texas. Required documentation includes a narrative proposal not exceeding 40 pages, a cost proposal in Excel format with active formulas, and various affirmations and certifications, including a Data Use Agreement and Security and Privacy Inquiry.
Health and Human Services Commission

POSTED

1 day ago

DEADLINE

in 25 days

AI Contract Overview

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The City of Dana Point has issued a Request for Proposals to secure IT management services, seeking qualified vendors to provide comprehensive technology oversight and support. The solicitation, identified as IT-01, was posted on February 27, 2025, with a deadline for responses set for March 28, 2025. The contract aims to establish a partnership with a service provider capable of delivering IT management solutions within a budget range of $500,000 to $2,000,000. The project falls under the NAICS code 541519, which pertains to other computer related services, indicating a focus on specialized IT management. Interested vendors are encouraged to contact Jason Fleming via email for further details or questions. The contract will be executed within California, and the scope of work is expected to encompass a broad range of IT management functions to support the city's technological infrastructure. More information about the solicitation and submission procedures can be accessed through the provided online portal.

General Info

Place of Performance

CA, USA

Set-Aside

NONE

Documents

1
PDF, High priority: read this firstrfp
High

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Timeline

1 update
PhaseClosed
Posted

Solicitation

Notice updated

Response deadline changed from Mar 25, 2025 to Mar 28, 2025. The notice title changed. NAICS code changed from 541611 to 541519. The notice description changed. The point of contact changed.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → City of Dana Point
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Jason Fleming

Full Description

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Provide Information Technology (IT) Management Services for the City of Dana Point

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