Request for Proposals for Payment Card Processing & Hardware Services

The Elbert County Board of Commissioners is soliciting proposals for a turnkey payment card processing and hardware solution to be implemented across three Georgia locations: Code Enforcement, the Transfer Station, and the Parks and Recreation Department. The selected vendor must provide, install, and support four card readers, consisting of two stationary countertop terminals and two wireless handheld terminals with dedicated charging cradles. The scope of work includes all necessary low-voltage Cat6 network wiring, device provisioning, and the integration of devices to route payments securely to three corporate bank accounts. The solution must be natively compatible, featuring PCI-DSS compliant software with Point-to-Point Encryption (P2PE), end-to-end encryption, and cloud-managed tokenization to isolate internal systems from raw cardholder data. Required hardware must support EMV Chip, magnetic stripe, and contactless NFC payments. Deliverables include a unified cloud dashboard for real-time transaction reporting and reconciliation with exports available in CSV, XLSX, and PDF formats. The vendor is responsible for all software lifecycle management, including security patches and updates at no additional cost. Proposals must be submitted in a sealed envelope to Ryan Wright by October 23, 2026, at 4:00 p.m. Submissions must include company qualifications, hardware data sheets, a detailed deployment plan, and a transparent itemized pricing structure. The contract requires a minimum one-year comprehensive hardware warranty and an expedited replacement service for faulty equipment. Awarding of the contract is scheduled for October 26, 2026.