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Research Project on Service Navigation Support for Seniors

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100032783International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Research Project on Service Navigation Support for Seniors, solicitation number 100032783, is a federal initiative managed by the Department of Employment and Social Development for the Government of Canada. The project is designed to improve how seniors and their caregivers access support services across 14 federal, provincial, and territorial jurisdictions. The scope of work is divided into two primary phases: Component A focuses on reviewing the accessibility of information and identifying common barriers to support services, while Component B utilizes those findings to develop case studies and policy recommendations aimed at enhancing service navigation and awareness. The contract is expected to have a performance period of approximately 24 months from the date of award and is designated as remote or virtual work. This opportunity is restricted to Supply Arrangement Holders under E60ZT-18TSPS who are qualified under Tier 1 for Stream 2 Business Consulting / Change Management, specifically Category 2.7 for needs analysis and research consultants. Robert Hayman serves as the primary contracting authority, and all inquiries and submissions are handled via email. Proposals may be submitted in either official language.

General Info

Federal project improving service navigation and accessibility for seniors and their caregivers.

NAICS

N/A

Place of Performance

Canada, CAN

Set-Aside

NONE

Documents

2

Project Research on Seniors' Service Navigation Support - 100032783

PDF, High priority: read this firstpresolicitation
High

Research Project on Service Navigation Support for Seniors - 100032783

PDF, Low prioritypresolicitation
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Timeline

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Organization & Contact Information

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AgencyGovernment of Canada → Department of Employment and Social Development
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Robert HaymanContracting Authority

Full Description

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Title: Research Project on Service Navigation Support for Seniors - 100032783 The Service Navigation Support for Seniors project will have two components. The first component, Component A will review the accessibility of information on support services available to seniors and/or their caregivers across all federal, provincial and territorial (FPT) jurisdictions and to identify common barriers. The objective of Component A is to understand what support services are the most frequently requested across the 14 FPT jurisdictions and why the access rate for information is more elevated, especially as it relates to barriers in accessing them. The second component, Component B, will use the results from Component A and identify, in collaboration with FPT Officials a number of case studies to analyse the mechanisms through which seniors and/or their caregivers learn about and/or access support services aiming to build awareness and improve access to service navigation supports. This would also include policy recommendations for jurisdictions to consider in enhancing service navigation support for seniors.

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NAICS: 513210
International
Whiteboard SaaS Solution RFP
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Employment and Social Development Canada, through the Canadian Digital Service, is seeking a firm price contract for a Whiteboard SaaS solution to enhance user experience design and product management. The procurement is for an initial one-year term with two optional extension years, totaling three years. The solution must support approximately 300 employees and consultants through real-time and asynchronous collaboration, providing organization-wide licensing with no per-user or per-seat limits. Key requirements include full accessibility in English and French, compliance with the Accessible Canada Act, and compatibility with identity and access management standards, including MFA, SSO, and IDP integration. Access to the tool must be provided within five business days of the signed contract, and the vendor must provide premium tier IT support. The contract will be awarded to the responsive bidder with the highest combined rating of technical merit and price, weighted at 70 percent and 30 percent respectively. To be considered responsive, bidders must meet all mandatory criteria and achieve a minimum of 48 points on the rated technical evaluation. Bidders are required to certify compliance with the Code of Conduct for Procurement and disclose any former public servant status. The contractor will cede intellectual property rights to the Crown and must adhere to strict integrity provisions and workplace conduct directives. Payments will be made via direct deposit in Canadian dollars, and all work is subject to inspection and acceptance by the Government of Canada.
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12 days ago

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