Resident Transportation Services at Richmond State Supported Living Center (RSSLC)

The Health and Human Services Commission of Texas is seeking competitive bids for resident transportation services at the Richmond State Supported Living Center under solicitation number HHS0017234v2, issued on May 19, 2026, with responses due by June 3, 2026, at 10:30 a.m. Central Time. The contract will provide comprehensive transportation services to residents, requiring 24-hour availability, strict compliance with state and federal regulations including Title 34 TAC §20.487(b), and adherence to HHS-specific protocols. All personnel, including subcontractors, must pass thorough criminal and sex offender background checks covering all states where they have resided in the past seven years, hold a valid driver’s license if performing driving duties, have a minimum of two years of relevant experience, and undergo mandatory training. Contractors must ensure their staff wear uniforms, display identification badges, and operate under a strict prohibition on smoking, intoxicants, and illegal substances while on HHS property. Access to facilities is tightly controlled through issued credentials, with contractors liable for replacement costs if keys or electronic access cards are lost or duplicated. The initial contract term runs through August 31, 2026, with an extension option available, and the contract will be awarded based on best value to the state—not necessarily the lowest price—evaluating the bidder’s ability to meet requirements, performance capability, financial stability, and pricing in a non-LPTA process. Contractors must maintain 24-hour contact availability and operate during standard business hours with supervisors fluent in English who understand the full scope of work. Insurance requirements are specified and must be provided along with documentation retained for seven years post-contract. Invoicing is required monthly with detailed descriptions of services rendered and submitted through the Vendor Performance Tracking System, with payments governed by Texas’s Prompt Payment Act. Bidders must submit affirmations regarding public information compliance and disclose interested parties via the Texas Ethics Commission portal, but no UEI, CAGE code, or socioeconomic certifications are required—only the Texas Identification Number for payment processing. Proposals must be submitted via email, the HHS Online Bid Room, or hand-delivered USB drive, with file types limited to PDF, DOC, or XLS formats under a 25 MB size limit, and must include Exhibits A through F, even though some exhibit titles are not provided.