Provision of Private, Safe, and Secure Transportation for Patients within Mental Health and Learning Disabilities Service Group.

The Swansea Bay University Health Board, in conjunction with the NHS Wales Shared Services Partnership, is seeking to establish a multi-supplier contractual arrangement for the provision of specialist mental health and learning disabilities patient transport services. This contract, identified by solicitation number SBU-FTS-63640-001-AN-26, focuses on the safe, secure, and dignified transportation of patients for both planned and unplanned transfers between healthcare facilities, specialist placements, community settings, courts, and other approved locations. The service is designed to support patients with diverse clinical, behavioral, safeguarding, and mobility needs, ensuring continuity of care and compliance with statutory obligations. The estimated total value of the contract is 623,602 GBP excluding VAT, with a performance period spanning two years from December 21, 2026, to December 20, 2028. Tenders are submitted via the Bravo E-tendering portal by November 26, 2026, and will be evaluated based on the Most Advantageous Tender (MAT) model. The evaluation is weighted toward the commercial offer at 58%, with an additional 2% for participation in the Priority Supplier Programme, while the remaining percentage focuses on quality factors such as service delivery models, patient safety, workforce competence, and social value. Bidders must first pass mandatory criteria regarding legal status, financial stability, operational capacity, and information governance. Key requirements include the maintenance of Employers Liability, Public Liability, and Professional Indemnity insurance, as well as the ability to support Welsh language requirements during service delivery. Small and medium-sized enterprises and voluntary, community, and social enterprises are noted as particularly suitable for this procurement.