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RFI #26-10 Customer Relationship Management System

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BC232951International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Justice Institute of British Columbia is issuing Request for Information #26-10 to identify enterprise Customer Relationship Management system solutions for its Community and Workplace Training function. The goal is to implement a sustainable approach for managing client relationships, training activities, and business processes to enhance operational efficiency, data quality, and enterprise visibility. The selected solution must integrate with existing institutional technologies to improve overall client engagement and collaboration. This solicitation, identified by number BC232951, seeks information on available marketplace solutions, implementation strategies, supplier capabilities, and budgetary estimates to inform future procurement planning. Interested parties must submit their responses by September 11, 2026. Inquiries should be directed to Pete Learoyd, while Julie Brown serves as the primary contracting authority.

General Info

JIBC seeks CRM solutions for training functions; responses due by September 11, 2026.

Agency

Government of Canada → Justice Institute Of British ColumbiaView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

CAN

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseSolicitation
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Organization & Contact Information

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AgencyGovernment of Canada → Justice Institute Of British Columbia
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Justice Institute Of British Columbia
View Agency Profile
Office AddressN/A
Contacts
Julie BrownContracting Authority
contact@example.gov

Full Description

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The Justice Institute of British Columbia (JIBC) is seeking information from the marketplace regarding enterprise Customer Relationship Management (CRM) System solutions to support its Community and Workplace Training (CWT) function.JIBC is exploring solutions that would provide a consistent and sustainable approach to managing CWT opportunities, client relationships, contract and customized training activities, and related business processes across the Institute. The solution would be expected to support improved client engagement, operational efficiency, collaboration, data quality, reporting, and enterprise-wide visibility, while integrating with existing institutional systems and technologies.The purpose of this Request for Information (RFI) is to gather information about the marketplace, including available solutions, implementation approaches, supplier capabilities, budgetary considerations, and other information that will help JIBC validate its requirements and inform its future procurement planning.Please direct all inquiries regarding this RFI to Pete Learoyd, Community and Workplace Training Lead, by email at plearoyd@jibc.ca.

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