RFI-OTC-ENTERPRISE ENDPOINT LIFECYCLE PROGRAM

The City of Saint Paul has issued Request for Information (RFI) number 1755 to gather market data for an Enterprise Endpoint Lifecycle Program. The primary objective is to explore managed services and financing models for approximately 3,000 Windows endpoints, while also seeking capabilities for Apple and mobile device lifecycles. The City is specifically interested in whether restructuring device financing, such as moving to OEM-direct models, can offset the costs of a managed service layer. Key areas of interest include hardware procurement, Autopilot profile management, asset record maintenance, and contractually enforced device refreshes. The City also requires information on transition support, such as tenant migration and asset reconciliation, as well as the ability to provide physical asset tagging and machine-readable delivery datasets including serial numbers and IMEI/EID identifiers. This is a non-solicitation event intended for market research, and no contract award will result directly from this process. However, the City anticipates issuing a formal Request for Proposals (RFP) toward the end of 2026, with a potential service start in early 2027. The current estimated annual cost for the endpoint lifecycle program is between 2.0 and 2.4 million dollars. Responses must be submitted electronically via the City of Saint Paul Supplier Portal by October 2, 2026, at 3:00 PM Central Time. Respondents are asked to provide order-of-magnitude cost signals and must adhere to the Minnesota Government Data Practices Act regarding the marking of proprietary or confidential information.