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This Sources Sought opportunity from Department Of Defense was posted on March 31, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

RFI - Systems Administrator PWS

Closed
26001Federal

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This Request for Information (RFI) issued by the Air Force Installation Contracting Center’s 766th Enterprise Sourcing Squadron seeks input from Service-Disabled Veteran-Owned Small Businesses (SDVOSB) regarding potential functional systems administrator support services at Joint Base Pearl Harbor-Hickam, Hawaii. The goal is to conduct market research before issuing any formal solicitation. The government requests feedback on a draft Performance Work Statement (PWS) that outlines responsibilities including functional systems administration, cybersecurity compliance, and end-user technical support for the base’s Local Area Network (LAN) and associated government IT systems and devices. Services involve troubleshooting software, hardware, and network issues; administering user accounts; maintaining security and system integrity in accordance with Air Force Instructions such as AFI 17-130 and AFI 16-1404 as well as DoD cybersecurity directives; supporting software and hardware lifecycle management; and managing the Directorate's mobile device program. All tasks are to be performed on-site at Joint Base Pearl Harbor-Hickam. The contractor will be required to document activities in a detailed Monthly Summary Report covering services rendered, issues resolved, system changes, and recommendations. Personnel must hold a Secret security clearance and possess CompTIA Security+ certification or equivalent. Technical expertise is expected in Microsoft Office, Active Directory, VMware virtualization, and various security tools. The RFI specifies that no pricing data should be included and limits responses to four pages, requiring company information, past relevant contracts, and a capability statement aligned with the draft PWS. Evaluation will focus on the contractor’s ability to meet performance thresholds, including completing functional systems administration tasks within two workdays 95% of the time and computer security tasks within one workday 100% of the time, alongside compliance with security and conduct policies. Administrative oversight will be conducted by the Contracting Officer and Contracting Officer’s Representative through monthly and quarterly reviews. The solicitation is a market research tool and sets aside future opportunities exclusively for SDVOSB entities under NAICS code 541513, with no guarantee of award or issuance of a formal solicitation. No detailed contract type, pricing schedules, packaging, or payment procedures are specified. The emphasis is on ensuring cybersecurity compliance, reliable IT infrastructure support, and professional conduct within the strict framework of Air Force and DoD regulations at the specified Hawaii location.

General Info

Air Force seeks SDVOSB input for functional systems administration, cybersecurity, and IT support at Pearl Harbor.

Agency

Department Of Defense → Department Of The Air Force

NAICS

541513 - Computer Facilities Management Services

Place of Performance

JBPHH, HI, 96853, USA

Set-Aside

SDVOSBC

Documents

1

PWS HQ PACAF Functional System Administrator Support 2026

DOCX, High priority: read this first4 pages · pws
High

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Timeline

PhaseClosed
Posted

Sources Sought

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Department Of The Air Force
Contacts2 people available
OfficeJBPHH, HI, 96860-4928, USA
Organization / Agency
Department Of Defense → Department Of The Air Force
Office AddressJBPHH, HI, 96860-4928, USA

Full Description

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This Request For Information (RFI) / Sources Sought is issued by the Air Force Installation Contracting Center (AFICC), 766th Enterprise Sourcing Squadron (766 ESS) PKI. This is not a Request for Quote (RFQ) or Request for Proposal (RFP). No contract award will be made on the basis of any responses to this notice. This Request for Information is specifically targetting firms in the Service-Disabled Veteran Owned Small Business Socio-Economic Category.

PURPOSE: The purpose of this notice is to conduct additional market research prior to issuance of any solicitation. The Government seeks industry responses and feedback regarding the attached Draft Performance Work Statement (PWS). 

The responses/feedback received in response to this notice will be used to identify and resolve concerns regarding the acquisition strategy, including proposed contract type, terms and conditions, and acquisition planning schedules; the feasibility of the requirement, including performance requirements, performance work statement, and contract deliverables/requirements; the availability of referenced documents (if applicable); and any other industry concerns or questions. 

This RFI is issued solely for information and planning purposes. It does not constitute a Request for Proposal or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the Air Force is not seeking proposals at this time and will not accept unsolicited proposals. Not responding to this RFI does not preclude participation in any future RFP, if any is issued. 

REQUIREMENT DESCRIPTION: 


The contractor shall provide functional systems administration, computer systems security, and end-user technical support to maintain and optimize the Base Local Area Network (LAN) and associated government computer systems and devices. Services shall be performed in accordance with applicable Air Force Instructions (e.g., AFI 17-130, AFI 16-1404) and Department of Defense (DoD) cybersecurity directives. These services will be rendered on-site at Joint Base Pearl Harbor-Hickam in Hawaii. 


Support activities include, but are not limited to:


  • Diagnosing and resolving software, hardware, and network issues
  • Administering user accounts and access controls
  • Ensuring cybersecurity compliance and system integrity
  • Providing technical assistance to end users
  • Supporting software and hardware lifecycle management
  • Maintaining professional standards of conduct in all interactions
  • Manage and maintain Directorates cell phone and tablet program which includes but not limited to; receiving/inventorying equipment, add to AFNET as required, maintain/dispose/turn-in as appropriate, update ITEC account

The contractor shall document all efforts performed under this task in a detailed Monthly Summary Report (MSR), which shall include a description of services provided, issues resolved, system changes implemented, and any recommendations for improvement.



INFORMATION REQUESTED: Interested parties shall provide responses in the same numerical order as listed below. Provide complete responses to the questions  DO NOT SUBMIT ANY COST OR PRICE DATA WITH YOUR REPLY. 

Specific responses to the questions below are requested. Total responses shall not exceed 4 pages. 

1. Company Information: 
- Name
- Address
- Telephone Number
- Point of Contact name(s)
- E-mail address(es)
- DUNS and CAGE Code
- Please Identify Socio-Economic Class.

Business Size Standard: Interested sources shall identify their business size standard based on their primary NAICS code. Responses may be used to develop and/or determine if small business prime and subcontracting opportunities exist for this possible requirement, and if a change in NAICS code identification for this requirement is needed. 

2. Similar Contracts: Have you provided similar services to the Government or to Commercial entities? If so, please provide the following for each similar contract: 

- Contract Number
- Brief Scope of the Contract
- Dollar Value
- Locations Supported



3. Please provide your company's capability statement and explain how it is comparable to the attached Draft PWS. 



----------------------------------------END OF QUESTIONS---------------------

The Contracting Officer will review and consider all responses and/or questions received. However, the Contracting Officer is not required to implement any feedback/suggestions received. The Contracting Officer is not required to provide a writtern and/or verbal response to any questions received. 

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