This Solicitation opportunity from Texas was posted on July 9, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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RFP 2026-044 Utilities Customer Care Center Answering Services

Closed

2026-044State & Local

Submission Closed07/09/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561421

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Solicitation # RFP 2026-14

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POSTED

22 days ago

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in about 10 hours

AI Contract Overview

The City of San Marcos is seeking qualified vendors to provide utilities customer support center answering services through a formal request for proposals, identified as RFP 2026-044. Proposals must be submitted in sealed envelopes to the Office of the Purchasing Manager at 630 E Hopkins St, San Marcos, TX 78666, and received no later than July 9, 2026, at 2:00 PM local time. All solicitation materials, including specifications and any subsequent addenda, are available for download by registered vendors on the city’s e-procurement website. Submissions will be publicly acknowledged via livestream immediately after the deadline, and contract award is anticipated during the City Council meeting on September 1, 2026, at 6:00 PM, or at a later scheduled meeting if necessary. All inquiries regarding this solicitation must be directed in writing to Mari Kruzelock at mkruzelock@sanmarcostx.gov, with the subject line clearly referencing “2026-044.” Primary points of contact include Mari Kruzelock and Angela Hernandez, with Veronica Bradshaw serving as the Purchasing Manager for oversight. The city, located in Texas, is seeking services to support its utilities customer care operations and intends to award the contract to a vendor capable of delivering reliable, professional answering services. No set-aside preferences are indicated, and vendors are expected to comply with all procedural and submission requirements outlined in the official documentation posted online.

General Info

San Marcos seeks vendor for utilities customer support services via RFP 2026-044, with proposals due July 9, 2026.

Agency

Texas → CITY OF SAN MARCOS

NAICS

561421 - Telephone Answering ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

(1)

RFP 2026-044 Utilities Customer Support Center Answering Services

DOC•rfp

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

Response DeadlineJul 9

Deadline has passed

PostedJul 9

Solicitation

Submission Closed

07/09/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyTexas → CITY OF SAN MARCOS

Contacts4 people available

OfficeSAN MARCOS, TX, 78666, USA

Organization / Agency

Texas → CITY OF SAN MARCOS

Office AddressSAN MARCOS, TX, 78666, USA

Contacts

Mari Kruzelock

contact@example.gov

+1 (555) 000-0000

ANGELA HERNANDEZPROCUREMENT COORDINATOR

contact@example.gov

+1 (555) 000-0000

VERONICA BRADSHAWPURCHASING MANAGER

contact@example.gov

+1 (555) 000-0000

contact@example.gov

Full Description

PROPOSAL NOTICETheCity of San Marcos is soliciting sealed proposals to be received in the Officeof the Purchasing Manager, Bldg 3, 630 E Hopkins St, San Marcos, TX 78666, asoutlined below:Solicitation Number: RFP 2026-044 Utilities Customer Support Center AnsweringServicesSpecifications may be downloaded at www.sanmarcostx.gov/eprocurement. Vendors must register to download information.All addenda, tabulations, etc. can be downloaded at the above site.Proposals must be received no later than July 9, 2026, at 2:00 PM, LocalTime, and will be publicly acknowledged immediately thereafter via Teamsvideoconference. Instructions are included in the solicitation documents.Award is scheduled for the September 1,2026, City Council meeting at 6:00 p.m. or any subsequent time.Questions to this solicitationmust be submitted in writing to the City of San Marcos Purchasing andContracting Division only at mkruzelock@sanmarcostx.gov. Please reference “2026-044” in the subjectline when corresponding.