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RFP 26-1673 SAP Ariba Third Party Support and Licensing Services

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Doc2446433585International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The City of Calgary is soliciting proposals for professional services to manage SAP Ariba support and licensing. The requirements are divided into two distinct schedules: Schedule A focuses on third-party support, encompassing operational, functional, and technical consulting to ensure platform stability through tiered L2/L3 support, incident restoration, and continuous improvement. Schedule B covers licensing services, including compliance, entitlement visibility, utilization reporting, and renewal forecasting to maintain platform performance and value. Qualified proponents may bid on either or both schedules, which will be evaluated independently. While the City intends to award each schedule to the highest-rated proponent, it reserves the right to award both to a single provider if it represents the best overall value. Interested parties must submit their responses by November 24, 2026.

General Info

City of Calgary seeks proposals for SAP Ariba support and licensing by November 2026.

Agency

The City of Calgary

NAICS

541519 - Other Computer Related Services

Place of Performance

Calgary, CAN

Set-Aside

NONE

Documents

0

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Timeline

PhaseSolicitation
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Solicitation

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Organization & Contact Information

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AgencyThe City of Calgary
Contacts1 person available
OfficeN/A
Organization / AgencyThe City of Calgary
Office AddressN/A
Contacts
contact@example.gov

Full Description

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The City of Calgary is seeking proposals from qualified professional service providers to provide SAP Ariba support and licensing services. The Deliverables are organized into the following Schedules: - Schedule A: Third Party SAP Ariba Support. Provision of operational, functional, and technical third-party consulting support services for the SAP Ariba cloud platform and related integrations. The services include tiered L2/L3 support, incident restoration, service request fulfilment, problem management, minor configuration and change support, integration monitoring, release readiness, security/access support, reporting, governance, and continuous improvement activities to support platform stability, continuity, and performance. - Schedule B: SAP Ariba Licensing. Provision of SAP Ariba licensing services, including licensing compliance, entitlement visibility, utilization reporting, renewal support, forecasting, and related coordination required to support platform continuity, stability, performance, and value. Proponents may submit a Proposal for one or both Schedules. Each Schedule will be evaluated independently in accordance with Appendix C. The City intends to award each Schedule to the highest-rated Proponent. However, The City reserves the right to award both Schedules to the same highest-rated Proponent, where doing so represents the best value to The City.

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