RFP-758-2700000012-4 | HCM ERP System Replacement - Phase 1

The Commonwealth of Kentucky is soliciting proposals under RFP 758 2700000012 for Phase 1 of the Kentucky Enterprise Human Capital Management (HCM) ERP System Replacement. The primary objective is to replace an aging SAP-based system, which loses mainstream support by December 31, 2027, with a modern commercial off-the-shelf Benefits Administration and Billing software solution. This system will manage benefits administration, premium billing, payment collection, processing, and reconciliation for the Kentucky Employees Health Plan, serving approximately 192,000 members. The project requires a comprehensive implementation including project management, organizational change management, design, configuration, testing, and post-implementation support. Qualified vendors must submit a technical proposal and a separate cost proposal using a firm fixed pricing model. Key compliance requirements include a mandatory requirements checklist covering FedRAMP hosting, AI policy compliance, and cooperation with Independent Verification and Validation activities. Additionally, vendors must adhere to a Business Associate Agreement to ensure the secure handling of Protected Health Information under HIPAA regulations. Proposals must be submitted electronically by the deadline, and bidders must provide a notarized annual affidavit confirming compliance with Kentucky state laws and tax requirements.