RFP #92337 Identity Management, Governance, and RBAC Modernization Services

The University of Maryland Global Campus (UMGC) is seeking a qualified firm to provide Identity Management, Governance, and RBAC Modernization services under RFP #92337. The primary objective is to modernize the university's identity management environment by resolving inconsistencies between Workday and Microsoft Entra ID, establishing a formalized Identity Governance Administration (IGA) framework, and transitioning provisioning dependencies away from PeopleSoft. The selected contractor will be responsible for developing a strategic IAM/IGA roadmap, aligning identity foundation data, and maturing Joiner, Mover, and Leaver (JML) processes. The total compensation for this contract is not to exceed 1,000,000 dollars. The procurement process is conducted in two phases, where technical merit is weighted more heavily than cost. Only shortlisted firms from the initial technical evaluation will be invited to submit price proposals. Award decisions are based on the most advantageous proposal to the university and the state of Maryland. Key performance requirements include 100% capture of role-based requirements and strict adherence to weekly reporting and workshop timelines. The contract is subject to Maryland law and includes specific requirements for Minority Business Enterprise (MBE) and veteran-owned small business compliance. Contractors must adhere to strict data privacy laws, including GDPR, and meet accessibility standards such as WCAG 2.1 Level AA and the ADA. Key personnel must remain consistent with the proposal, and any substitutions require UMGC approval. Payments are generally issued on a net 30-day basis following the electronic submission of invoices containing a valid university purchase order.