RFP027-06 Website Redesign

The City of Meriden, Connecticut, is seeking an experienced vendor to redesign and host its website through RFP027-06, with the goal of delivering a fully functional, secure, and scalable digital platform that meets current needs while accommodating future enhancements. The selected vendor must provide hosting services within a secure data center and maintain a team with expertise in local government operations, ensuring alignment with the City’s objectives and offering continuous 24/7/365 support. The contract will initially be awarded for a three-year term, with the potential for two one-year extensions, for a maximum total duration of five years, contingent upon mutual agreement reached no later than 30 days prior to the end of each term. Performance must adhere to the scope and schedule outlined in Exhibit A, with monthly billing based on completed work subject to the City’s approval, and payments issued no less than 30 days after receipt of a properly submitted and approved invoice. The vendor is required to comply with the standards and practices of reputable firms in the profession, and all services must be performed in accordance with applicable state and local laws, governed by the laws of Connecticut. The vendor must maintain comprehensive insurance coverage throughout the contract term, including Commercial General Liability of $1 million per occurrence and $2 million aggregate, Business Automobile Liability of $1 million combined single limit, Workers’ Compensation with $1 million per accident and $1 million disease limits, Professional Liability (Errors and Omissions) with a $2 million single limit per claim and $2 million aggregate, and a $1 million Umbrella policy. The City of Meriden must be named as an additional insured on all policies, except Workers’ Compensation, on a primary and non-contributory basis, and all policies must include a waiver of subrogation and be issued by carriers with an AM Best rating of A- or higher. The vendor is also required to indemnify the City against claims arising from its negligent acts, errors, or omissions, and any use of sub-consultants must be pre-approved by the City with submitted credentials. The contract is classified under NAICS code 541430 for other scientific and technical consulting services, with all pricing and detailed cost structures defined in separate exhibits not included in the solicitation package. The City’s Contract Specialist, Susan Martel, and Procurement officer, Rawle Dummett, serve as the primary points of contact, with submissions due by August 7, 2026.