RMS & CAD Software Licensing and Subscription

The contract seeks the provision of a modern, secure, and interoperable Records Management System and Computer-Aided Dispatch software under a subscription-based licensing model, specifically tailored for environmental law enforcement operations. The solution must ensure seamless data integration, robust cybersecurity protocols, and compatibility with existing state and federal systems to support real-time dispatch, incident tracking, and regulatory compliance reporting. The software will be deployed and maintained for use by agencies operating within Massachusetts, with performance centered in Boston, and must accommodate scalable usage across multiple law enforcement units engaged in environmental protection activities. Subcontractors are required to respond by September 4, 2026, under a North American Industry Classification System code of 511210, indicating software publishing activities. The agreement is structured as a subcontract without a specified set-aside classification, and the procurement is managed by the Executive Office Groups under the Massachusetts agency. The subscription model implies ongoing support, updates, and cloud-based infrastructure maintenance, with all licensing tied to continuous service delivery rather than one-time purchase. The contract does not include detailed point of contact information or physical office address beyond the place of performance in Boston, but requires full compliance with state and federal data standards for law enforcement systems.