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IT Service Management (ITSM) Software Provider

Active

State & Local

Response Deadline11/17/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

City of Bloomington

NAICS

511210 - Software Publishers

Place of Performance

MN, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-56.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IT Ticketing System

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 23

subcontract

Response DeadlineNov 17

Submission deadline

Response Deadline

11/17/2026, 05:00:00 PM UTCin 25 days

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Organization & Contact Information

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AgencyCity of Bloomington

ContactsNo contacts available

OfficeN/A

Organization / AgencyCity of Bloomington

Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies a cloud-hosted, software-as-a-service (SaaS) platform for prime contractors on City of Bloomington IT projects. Provisions a platform including IT ticketing, workflow automation, knowledge management, reporting, and self-service capabilities using cloud-hosted SaaS infrastructure. Delivers access to a fully functional, hosted ITSM software environment.

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