This Government Contract opportunity from Massachusetts was posted on August 7, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
RMS/CAD Ongoing Technical Support
Contract Overview
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The contract encompasses ongoing technical support for RMS/CAD systems, covering help desk services, system updates, SLA-driven maintenance, and upgrade management to ensure continuous operational reliability. This subcontract is intended to provide comprehensive post-implementation support with strict performance standards backed by service level agreements, ensuring minimal downtime and high system availability for critical law enforcement and emergency response functions. The work is to be performed in Boston, Massachusetts, with a specific zip code of 02114, and is classified under NAICS code 541519 for other computer-related services. The solicitation was posted on August 7, 2026, with a response deadline of September 4, 2026, at 9:00 PM ET, and is managed by the Executive Office Groups under the Massachusetts state agency. Although no point of contact or set-aside details are provided, the contract type is designated as a subcontract, indicating it may be awarded to a vendor supporting a prime contractor or as part of a broader procurement effort. All technical support activities must align with the state’s operational requirements and be delivered in accordance with the specified performance and response parameters for RMS/CAD system stability and functionality.
General Info
Place of Performance
Floor Boston, MA, 02114, USASet-Aside
Documents
This scope was carved out of BD-27-1042-ENV-ENV01-132147.
The full solicitation package (31 documents), including the RFP, is on the prime solicitation, not on this scope.
FY27 OLE Records Management System and Computer-Aided Dispatch Solution RFI Tkt 384074
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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