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Role-Based Technical Support & Help Desk Services

Active

International

Response Deadline08/19/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Government of Ontario, through Supply Ontario, is seeking a subcontractor for Role-Based Technical Support and Help Desk Services under NAICS code 541519. This contract focuses on providing tiered technical support for a user base exceeding 5,000 individuals, encompassing critical functions such as system maintenance, access management, and general troubleshooting. Service delivery is structured to be flexible, utilizing per-incident, hourly, or retainer-based models to meet operational needs. The solicitation was posted on June 30, 2026, with a final response deadline of August 19, 2026.

General Info

Supply Ontario seeks a subcontractor for tiered technical support and help desk services.

Agency

Government of Ontario → Supply OntarioView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

ON, CAN

Set-Aside

NONE

Documents

This scope was carved out of tender_21977.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Continuity of Operations Planning VOR

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJun 30

subcontract

Response DeadlineAug 19

Submission deadline

Response Deadline

08/19/2026, 03:00:00 PM UTCin 3 days

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Organization & Contact Information

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AgencyGovernment of Ontario → Supply Ontario

ContactsNo contacts available

OfficeN/A

Organization / Agency

Government of Ontario → Supply Ontario

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Tiered technical support for end users (up to 5000+), including troubleshooting, access management, and system maintenance delivered via per-incident, hourly, or retainer models.

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