Routine Repairs, Emergency Repairs, and Minor Construction of the Water and Sewer Systems

The Town of Berlin, Connecticut, is soliciting proposals for a two-year renewable contract starting January 1, 2027, for routine repairs, emergency repairs, and minor construction of its water and sewer systems. The selected contractor must provide all necessary labor, equipment, and tools, with a strict requirement that primary equipment, such as backhoes, loaders, and trucks, be owned by the firm rather than rented. Key performance requirements include a 90-minute response time for emergency notices, with all labor and equipment on-site within two hours, and a 48-hour response window for routine work calls. The contractor must hold P-7 licenses from the Town and State and provide a qualified superintendent, preferably a principal of the firm, for each job upon request. Proposals are due by September 30, 2026, via the Town's OpenGov e-Procurement portal. Evaluation is based on background experience with similar Connecticut municipalities, responsiveness to RFP requirements, references, and cost competitiveness, though price is not the sole basis for the award. Awardees must maintain comprehensive insurance coverages, including Worker's Compensation, General Liability, Professional Liability, and Umbrella Liability, all with minimum limits of 1,000,000 dollars. Additionally, the proposer must provide a business continuity plan, a documented internal control environment, and certify that all identified personnel will be assigned to the project and that any subcontractors will receive prior Town approval.