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Salesforce Field Service Technical Support

Active

State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Salesforce Field Service Technical Support subcontract involves providing onsite technical installation and field support for Salesforce hardware and connectivity for prime contractors working on State of Illinois agency projects. The scope of work includes field-level troubleshooting and the installation of components utilizing mobile device management tools, with a requirement for personnel to hold Field Service Technician certifications. The primary deliverables consist of installed onsite components and detailed field service reports. This engagement is based in Springfield, Illinois, and is categorized under NAICS code 811219. The contract was posted on September 25, 2025, for the Applications agency within the State of Illinois.

General Info

Salesforce field technical support and hardware installation for State of Illinois agency projects.

Agency

Illinois → ApplicationsView Agency

NAICS

811219 - Other Electronic and Precision Equipment Repair and MaintenanceView NAICS

Place of Performance

Springfield, IL, 62702, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-448DOIT-APP44-B-49309.

The full solicitation package (12 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

26-448DOIT-APP44-B-49309 | JPMC Salesforce Prod and Srvces

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Timeline

PostedSep 25

subcontract

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Organization & Contact Information

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AgencyIllinois → Applications

ContactsNo contacts available

OfficeN/A

Organization / Agency

Illinois → Applications

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Office AddressN/A

ContactsNo contact information available

Full Description

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Performs onsite technical installation and field support for Salesforce-related hardware and connectivity for prime contractors on State of Illinois agency projects. Conducts field-level troubleshooting and installation of components using mobile device management (MDM) tools. Requires Field Service Technician certifications. Delivers installed onsite components and field service reports.

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