This Solicitation opportunity from Government of Canada was posted on July 17, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Samsung ProCare Technical Support (GCS) 25-26
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
Shared Services Canada has issued solicitation BPM024075 for the procurement of Samsung ProCare Elite Technical Support to provide maintenance and support for Android cellular devices. The contract seeks direct OEM support to ensure high-level technical assistance, with a specific focus on interoperability across all Samsung devices and the Android operating system. The scope of work includes various support service tiers, such as Advanced, Elite, and Elite Plus Advanced Exchange, which define specific response times, coverage levels, and account management requirements. The initial contract term is scheduled to run from September 8, 2025, to September 7, 2026. Bids for this federal opportunity were due by August 3, 2025, and are evaluated based on the responsive bidder offering the lowest price. The procurement process is governed by Shared Services Canada standard instructions, requiring submissions through the P2P portal and adherence to strict mandatory requirements for any proposed equivalent products.
General Info
Place of Performance
*Canada, CANSet-Aside
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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