Section 508 Compliance Support Services
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The DHS CISA National Risk Management Center is seeking a single award IDV for Section 508 compliance support services to ensure all information and communications technology, digital content, and related documentation meet federal accessibility standards under the Rehabilitation Act of 1973. The contractor will provide comprehensive services including accessibility evaluations, remediation of electronic documents and digital platforms, conformance testing using the DHS Trusted Tester process, documentation review, compliance reporting, and ongoing consultation on accessibility best practices. Support will cover websites, web applications, software, multimedia, training materials, and file formats such as Microsoft Office and PDF, with a focus on identifying and correcting deficiencies to reduce compliance risk and improve access for individuals with disabilities. The requirement is classified as a WOSB set-aside with NAICS code 541511 and is no longer planned for immediate award but has been republished to maintain vendor awareness. The point of contact for vendor inquiries is Shannon Kennedy, with Melody Hinkle serving as the Small Business Specialist and APFS Coordinator. All work must align with federally recognized accessibility testing methods and standards, and performance is expected to be coordinated through the DHS CISA office. No formal solicitation number has been issued, and responses should be directed to the provided email and phone contacts.
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CISA National Risk Management Center (NRMC) seeks Section 508 compliance support services to assist the organization in ensuring information and communications technology (ICT), electronic content, digital communications, and associated documentation comply with Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. § 794d), and applicable accessibility standards.
Services will include accessibility evaluations, remediation, testing support, documentation review, compliance reporting, consultation, and guidance related to accessibility best practices and federal accessibility requirements. The requirement will support the organization in identifying accessibility deficiencies, reducing compliance risk, and improving accessibility for individuals with disabilities through remediation actions.
Technical support for electronic documents, websites, web applications, software platforms, multimedia products, training materials, and other digital content produced or maintained by the organization will be required. Section 508 conformance testing of web content and web applications using the DHS Trusted Tester Section 508 Conformance Test Process for Web and evaluation and remediation of electronic documents (e.g., Microsoft Office and PDF) to meet Section 508 requirements using federally recognized accessibility testing methods for documents will be required.
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