Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

Service Desk Support for the Army Enterprise Service Desk (AESD)

Awarded

20-006Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The Department of Defense, specifically the W4MM USA Joint Munitions Command, is extending the contract for Service Desk Support for the Army Enterprise Service Desk (AESD). This action, identified by solicitation number 20-006 and NAICS code 518210, provides for an initial 12-month extension with an additional option to extend for another six months. The extension is being awarded as a noncompetitive bridge or follow-on contract to the incumbent, Unisys Corporation Federal, under the authority of 10 U.S.C. 2304(c)(1) and FAR 6.302-1. The justification for this other than full and open competition is based on the need for continued service desk support while the government pursues future competitive procurement. The Army has conducted market research, including requests for information and draft solicitation activities, to prepare for a competitive bidding process in the future. Administrative oversight for this requirement is managed through the office in Rock Island, Illinois, with further updates available via Beta Sam.

General Info

DoD extends AESD Service Desk Support contract to Unisys Corporation Federal for 12-18 months.

Agency

Department Of Defense → W4MM USA Joint Munitions Command

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

IL, USA

Set-Aside

NONE

Documents

1

Justification and Approval for Other Than Full and Open Competition

justification-and-approval

High

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

PhaseAwarded

PostedJan 17

Justification (J&A)

AwardedOct 20

Contract was awarded

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment Of Defense → W4MM USA Joint Munitions Command

Contacts2 people available

OfficeROCK ISLAND, IL, 61299-5000, USA

Organization / AgencyDepartment Of Defense → W4MM USA Joint Munitions Command

Office AddressROCK ISLAND, IL, 61299-5000, USA

Contacts

Joseph A. Artioli

contact@example.gov

+1 (555) 000-0000

Kelly L Herlein

contact@example.gov

+1 (555) 000-0000

Full Description

Show more

This post is to notify industry that the Army has decided to extend the Army Enterprise Service Desk 3 for an addition 12 months with the option to extend for another 6 months. Attached is the approved Justification and Approval for this extension. Please refer to Beta Sam for any further changes or updates, ACC-RI cannot release any additional information beyond what has been release on Beta Sam.

Similar Contracts

Same NAICS industry code

Web Hosting and Application MaintenanceThis subcontract for Web Hosting and Application Maintenance supports prime contractors on Atlanta Regional Commission dashboard projects. The agreement covers twelve months of secure cloud infrastructure hosting utilizing AWS, Azure, or Google Cloud to maintain application uptime, alongside the performance of annual data updates and the delivery of active hosting and uptime reports. The contract requires strict compliance with Georgia state laws concerning data handling and security. Identified under NAICS code 518210, the opportunity was posted on October 20, 2026, with a response deadline of November 6, 2026.

Atlanta Regional Commission

POSTED

about 8 hours ago

DEADLINE

Library Cataloging and MARC Record ServicesThis subcontract for Library Cataloging and MARC Record Services involves providing specialized bibliographic cataloging and digital record creation for prime contractors working on Somerset County Library Commission projects. The scope of work includes the development of basic and custom-edited MARC bibliographic records, item records featuring SCLSNJ variable length fields, and brief order records in MARC format. To ensure technical accuracy and system integration, the provider must utilize OCLC reference numbers and maintain full compatibility with the Koha Integrated Library System. The project is managed by the Somerset County Library in New Jersey under NAICS code 518210. The final deliverables consist of digital MARC files and completed bibliographic records. Interested parties should note that the solicitation was posted on October 20, 2026, with a response deadline set for November 20, 2026.

Somerset County Library

POSTED

about 9 hours ago

DEADLINE

in about 1 month

Communications and Information Capabilities Secure Software-as-a-Service (SaaS) Data Platform Support Services

Solicitation # RFI_CIC_SaaS_CBP_FY2027

U.S. Customs and Border Protection is conducting market research through a Request for Information to identify commercial capabilities for secure Software-as-a-Service SaaS data platform support services. This initiative supports the Communications and Information Capabilities Program, which provides the U.S. Border Patrol with critical information management, data sharing, and analytics to secure national borders. The government is seeking scalable, configurable solutions that minimize custom development while providing comprehensive support for platform implementation, administration, data integration, and governance. A key focus of the requirement is ensuring interoperability and secure information sharing with the Homeland Security Information Network. The anticipated scope of services includes end-to-end platform management, from initial configuration and tenant administration to data engineering and cybersecurity compliance. Vendors are expected to provide expertise in role-based access control, multi-factor authentication, and FedRAMP-authorized environments to meet Department of Homeland Security security standards. The government is requesting detailed information on technical approaches, staffing models, pricing structures, and service-level recommendations. Responses must be submitted by November 10, 2026, and include a completed vendor data form and a capability statement not exceeding six pages.

Air And Marine Contracting Division

POSTED

about 12 hours ago

DEADLINE

IWQ 101926 Provision of Siteimprove Platform Licenses and Support

Solicitation # IWQ 101926

Gwinnett County Government is soliciting informal written quotations for the provision of Siteimprove Services and Intelligence Platform licenses and support. The scope of work involves the delivery of platform modules including Usability, SEO, Accessibility, PDF-Check of Documents, Quality Assurance and Policy, and Premium Support. The county intends to award the contract for only one of two provided options, with the primary coverage term for Option 1 spanning from November 2, 2026, to November 1, 2027. Awards will be granted to the highest scoring firm for proposals or the lowest responsive and responsible vendor for quotes and bids, with evaluation based on quality, conformity to specifications, suitability for county requirements, and delivery terms. Submissions must be delivered in a sealed package to the Gwinnett County Purchasing Division by the deadline of October 22, 2026, as emailed or faxed proposals will not be considered. Required documentation includes the County Fee Schedule, compliance sheets, a minimum of three professional references, and a certification of non-collusion. Additionally, an Ethics Affidavit is mandatory for solicitations exceeding 100,000 dollars, and a Contractor Affidavit and Agreement is required for licensed individuals. The contract includes standard clauses for termination for cause with 10 days notice and termination for convenience with 30 days notice, and requires compliance with the Americans with Disabilities Act. Payment will be processed via electronic payments, with a preference for discounts for payments made within ten days following the end of the month.

Gwinnett County Government

POSTED

DEADLINE

N1515 League Management Platform System

Solicitation # N1515

Arlington County Government in Virginia is soliciting bids under solicitation number N1515 for a hosted, cloud-based, commercially available league management platform. The objective is to acquire a production-ready, off-the-shelf solution to manage athletic programs, leagues, tournaments, participant registration, scheduling, communications, and integrated payment processing. The comprehensive scope of the contract includes software licensing, hosting, implementation, training, maintenance, technical support, and all related services necessary for the system's operation. The solicitation was posted on October 19, 2026, with a response deadline of November 16, 2026. Interested vendors must submit their proposals through the PRISM+ portal, as submissions via the Commonwealth of Virginia eVA system will not be accepted. The point of contact for this procurement is Sheri Butler. Performance of the contract will take place within Arlington County, Virginia.

Arlington County Government

POSTED

DEADLINE

Fleet Transaction Reporting and AnalyticsThe Fleet Transaction Reporting and Analytics subcontract, managed by Oregon Procurement Services, provides advanced reporting and data analysis for prime contractors working on Oregon Department of Administrative Services fleet projects. Based in Salem, the project focuses on the delivery of periodic transaction reports, the creation of custom business intelligence dashboards for administrators, and the implementation of predictive analytics to forecast fuel requirements. To achieve these goals, the contractor will utilize specialized data visualization software and BI tools to maintain a reporting portal for the State and deliver regular financial reports. The opportunity was posted on October 19, 2026, with a response deadline of November 5, 2026, falling under NAICS code 518210.

Procurement Services

POSTED

DEADLINE

Medicare DDE acces

Solicitation # 66600-2526-256

The County of San Mateo is seeking proposals under solicitation 66600-2526-256 to provide San Mateo Medical Center staff with access to the Medicare Fiscal Intermediary Shared System Direct Data Entry for the adjudication of Medicare Part A claims. The resulting five-year agreement will be awarded to the responsive proposer offering the best overall value, with evaluation based on project approach, firm qualifications, price, and team qualifications. Preferential scoring is available for local, small, or micro businesses and non-profits. Proposals must be submitted electronically via the OpenGov portal by October 30, 2026, and must include a separate fee proposal and a proposed project schedule. The selected contractor must maintain full access to the Medicare DDE and provide responses to the medical center within 24 hours of notice. Strict compliance is required regarding HIPAA Business Associate requirements, including the implementation of safeguards for electronic protected health information and reporting security incidents within three business days. Additional mandates include adherence to the San Mateo County Living Wage Ordinance, the Levine Act, and Section 504 of the Rehabilitation Act. Contractors must possess general liability insurance of at least 1 million dollars per occurrence and cyber liability coverage. All work products created under the contract are considered work-made-for-hire and remain the intellectual property of the County of San Mateo.

POSTED

DEADLINE

DOT E-ZPASS BACK-OFFICE SYSTEM

Solicitation # DoIT #2026-041

The New Hampshire Department of Transportation is soliciting proposals under DoIT #2026-041 for a new E-ZPass Back Office System (BOS), including the design, implementation, and operation of a Call Center and Walk-In Centers. Delivered via a Software as a Service (SaaS) and Infrastructure as a Service (IaaS) model, the system will manage electronic tolling revenue collection, invoice and violation processing, and national interoperability transactions. The project follows a phased timeline with design and implementation to be completed by June 30, 2030, a Go-Live date of July 1, 2030, and an initial operations and maintenance term extending through June 30, 2035, with options for three additional three-year extensions. The selected vendor must adhere to rigorous technical and security standards, including Zero Trust Architecture and various NIST frameworks for cybersecurity, PII protection, and media sanitization. Key requirements include integration with the NH FIRST financial system, compliance with ADA standards for physical facilities, and the ability to manage complex business rules for account replenishment and toll violations. Proposals are due by January 15, 2027, and will be evaluated on a 200-point scale focusing on product demonstrations, functional design, and technical architecture. The resulting contract will be based on the P-37 State of New Hampshire General Provisions and Exhibits.

Department Of Transportation

POSTED

DEADLINE

Communications & Technology IntegrationThis subcontract for Communications and Technology Integration supports prime contractors on projects for the Town of Caledon Fire and Emergency Services. The scope of work involves the provision and integration of critical communications infrastructure, including the installation of cabling and antennas for cellular, satellite, and mobile radio equipment. Additionally, the contractor is responsible for implementing networking components and a specialized rear-view camera system equipped with infrared illuminators. The primary objective is to deliver a fully integrated communications and data network that ensures immediate operational readiness and allows for future expansion. Interested parties should note that the response deadline for this opportunity is November 13, 2026, under NAICS code 518210.

Town of Caledon

POSTED

DEADLINE

Digital Evidence Management System (DEMS) & Cloud StorageThis subcontract focuses on the provision of a Digital Evidence Management System (DEMS) and cloud storage solutions for prime contractors working on New Hampshire Department of Safety projects. The scope of work includes delivering a secure software platform for managing digital evidence, offering both SaaS and on-premise deployment options. Key technical requirements involve the management of data retention policies and the implementation of archive and egress capabilities utilizing encryption software. The agreement ensures guaranteed storage capacity and the availability of various archival tiers to maintain data integrity. Operating under NAICS code 518210, the contract establishes the necessary infrastructure for the secure handling and storage of digital evidence to support the agency's operational needs.

Department Of Safety

POSTED

DEADLINE

in about 20 hours

Digital Academic Credentialing & Verification SystemThe University of Akron is seeking a subcontract for a Digital Academic Credentialing and Verification System to support prime contractors on academic projects. This system will establish a comprehensive digital credentialing ecosystem that issues credentials featuring durable unique identifiers and maintains detailed audit histories for the sharing and revocation of these records. To ensure data integrity and prevent unauthorized alteration, the system must integrate with digital wallets utilizing W3C Verifiable Credentials and Open Badges 3.0 standards. Additionally, the provider is required to implement a continuity plan to guarantee lifelong access to credentials. Interested parties must respond by November 4, 2026.

The University of Akron

POSTED

DEADLINE

OSD Vendor Report Management 2026

Solicitation # BD-27-1080-OSD10-OSD10-134573

The Massachusetts Operational Services Division is seeking support and maintenance services for its Vendor Report Management application through solicitation BD-27-1080-OSD10-OSD10-134573. The agency intends to utilize B2Gnow for these services, with payments processed via a reseller on statewide contract ITS86. This procurement is being handled as a due diligence posting to ensure best value, with an estimated twelve-month contract value of 133,780.28 dollars. The period of performance is scheduled to begin on December 5, 2026, and will include a software subscription, annual support fees, and the continuation of existing system warranties and service level agreements. Interested vendors must submit their responses via the COMMBUYS portal by October 30, 2026. To be considered, bidders must demonstrate the technical capability to provide a comparable proprietary product or customized application at no additional expense, manage data migration from the existing system, and offer ongoing support at a cost equal to or less than the current maintenance estimate. Required submission materials include a detailed description of the SaaS offering, organizational details, resumes of principals, and proof of comprehensive insurance coverage including Technology E&O. While this contract maintains current operations, the agency has indicated its intention to procure a successor system in the future.

OSD10 - OSD HRA

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS