Service IFS - Billing System Maintenance Software Application*217213

The City of Dallas is soliciting proposals for software maintenance and support services for its Billing System under solicitation number Service IFS - DWU - B11000034, with responses due by May 1, 2026. The contract requires ongoing technical support, system updates, and compliance with operational standards for a critical municipal application, with performance expected to occur at the City’s designated location at 1500 Marilla Street, Dallas, TX 75201. Delivery is FOB Dallas, meaning the supplier bears all risks and costs during transit and may not charge shipping fees to the City. The solicitation does not specify a contract value, nor does it include pricing lines or unit costs, leaving the financial scope undefined. The award will be made to either the lowest responsive and responsible bidder or the most advantageous proposal based on responsiveness to requirements, with no explicit evaluation criteria, weights, or scoring system provided, suggesting potential flexibility in selection methodology. The contract incorporates several internal municipal provisions rather than standard FAR clauses, including requirements related to non-discrimination, labor standards under the Contract Work Hours and Safety Standards Act, prohibitions on contracts with entities boycotting Israel or supporting terrorist organizations, and obligations to procure recovered materials in accordance with EPA guidelines. Suppliers must submit a completed W-9 form, comply with OSHA and EEO regulations, maintain safety data sheets for hazardous materials, and refrain from lobbying City officials during the procurement process. Financial obligations include the City’s exemption from sales and excise taxes, the City's right to offset contract payments against any outstanding debts owed by the supplier, and adherence to local preference rules for eligible vendors. All proposals must be submitted electronically through the City’s procurement portal by the deadline, with no exceptions for late submissions. No specific contract type is stated, nor are there defined periods of performance, option years, or detailed technical specifications provided beyond general compliance requirements. The contract includes a one-year warranty period beginning upon official acceptance, and the City retains final authority over inspection and rejection of non-conforming deliverables.