MHCC 27-010 Website Maintenance and Support

Solicitation BPM059075, also known as MHCC 27-010, is a Small Business Reserve Procurement issued by the Maryland Health Care Commission to secure website maintenance and support services. The selected contractor will be responsible for maintaining the current AWS environment, supporting existing applications, implementing infrastructure improvements, and providing technical guidance for cloud hosting needs. Key technical responsibilities include designing multi-region scaling and high-availability frameworks, planning disaster recovery strategies, and establishing cost-optimization policies. The contract utilizes a hybrid pricing model consisting of firm-fixed prices for core services—such as infrastructure management, security and compliance, and incident management—alongside time and materials for ad-hoc work orders involving specialized roles like Solutions Architects and Systems Engineers. This procurement is strictly limited to certified small businesses recognized by the Governor’s Office of Small, Minority and Women Business Affairs. Eligible offerors must demonstrate at least five years of experience meeting NIST, FISMA, or FedRAMP standards and provide three client references from the past five years. Proposals must be submitted via the eMMA portal by October 28, 2026, using a two-part double envelope format that separates technical and financial volumes. Award decisions will be based on a weighted evaluation where technical qualifications and financial proposals are considered equally. The contractor must also adhere to strict insurance requirements, including one million dollars in cyber security and data breach insurance, and ensure all deliverables comply with ADA and Section 508 accessibility standards.