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This Pre-Solicitation opportunity from Department Of Health And Human Services was posted on June 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Service Maintenance Agreement for Nikon Spinning Disk Confocal System (NIH decal # 02115180,02115181,02115182)

Closed
75N98026Q00496Federal

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The Contractor is obligated to provide comprehensive maintenance services for the Nikon Spinning Disk Confocal System identified by NIH decal numbers 02115180, 02115181, and 02115182, located at room 2033B4, building 37 in Bethesda, Maryland. A single planned preventive maintenance visit must be performed during the contract period by technically qualified factory-trained personnel, encompassing thorough cleaning, calibration, adjustment, inspection, and testing of all equipment in strict accordance with the manufacturer’s latest service procedures. This maintenance must conclude with an operational test involving at least one complete cycle to ensure optimal performance. All necessary replacement parts, excluding consumables, must be furnished at no additional cost to the Government and must be new, conforming to original equipment specifications, with delivery guaranteed by the earliest next day. The covered components include the CSU-X1 Spinning Disk with serial number 95V300105 and NIS Elements Software Updates. The Contractor must also provide all required software services and updates at no extra cost, including telephone technical support for software usage and troubleshooting, subject to prior written approval from the Government for any installation of updates or revisions. Defective software must be replaced without charge. The agreement mandates unlimited 24/7 clinical technical telephone support for instrument troubleshooting and dedicated clinical application support Monday through Friday from 8:00 AM to 9:00 PM, excluding Federal holidays. The service is classified under NAICS code 333310, with no set-aside provisions, and is being procured by the National Institutes of Health under solicitation number 75N98026Q00496. The solicitation was posted on June 1, 2026, with responses due by June 8, 2026, and the place of performance is fixed in Bethesda, Maryland. The contract structure does not specify pricing, total value, period of performance, or administrative details such as the Contracting Officer’s Representative, and no formal FAR clauses or evaluation factors are outlined in the available documentation.

General Info

Service maintenance for Nikon Spinning Disk Confocal System with one preventive service, parts, software updates, and support.

NAICS

333310 - Commercial and Service Industry Machinery Manufacturing

Place of Performance

Bethesda, MD, 20892, USA

Set-Aside

NONE

Documents

1

Requirements Document for Preventive Maintenance and Software Service

DOCX, High priority: read this firstsow
High

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Timeline

PhaseClosed
Posted

Presolicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health Olao
Contacts1 person available
OfficeBETHESDA, MD, 20892, USA
Office AddressBETHESDA, MD, 20892, USA
Contacts

Full Description

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The Contractor shall perform 1 planned preventive maintenance during the contract period.  Technically qualified factory-trained personnel shall perform Service.  Service shall consist of a thorough cleaning, calibration, adjusting, inspection, and testing of all equipment in accordance with the manufacturer’s latest established service procedures.  All equipment shall be operationally tested through at least one (1) complete operating cycle at the end of the preventive maintenance inspection to assure optimum and efficient performance. 


3.3 REPLACEMENT PARTS   The Contractor shall furnish all required replacement parts at no additional cost to the Government, with the exception of consumables. Parts shall be new to original equipment specifications. Parts will be delivered the earliest next day. The following components are included under this service agreement: CSU-X1 Spinning Disk S/N 95V300105 and NIS Elements Software Updates (located at room no. 2033B4, building 37). 



3.4 SOFTWARE UPDATES/SERVICE The Contractor shall provide Software Service and updates in accordance with the manufacturer’s latest established service procedures, to include telephone access to technical support for use of program software and trouble shooting of the operating systems, at no additional cost to the Government.  The contractor shall receive advance approval for the installation of all software updates and revisions from the Government.  Defective software shall be replaced at no additional cost to the government. 


The Contractor shall provide unlimited clinical technical telephone support (24hrs/day, 7 days/week) for trouble-shooting for the instrument and clinical application support (M-F 8am-9pm), excluding Federal holidays. 

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