ServiceNow Additional ITIL (Fulfiller) Licenses

The New York State Office of the State Comptroller (“OSC”) intends to procure ServiceNow® IT Service Management Professional Fulfiller User licenses pursuant to its discretionary purchasing authority under State Finance Law §163(6). This procurement opportunity is limited to New York State small businesses as defined in State Finance Law §160(8), businesses certified pursuant to Article 15-A of the New York State Executive Law, and businesses certified pursuant to Article 3 of the New York State Veterans’ Services Law.   Overview: The New York State Office of the State Comptroller (“OSC”) is seeking Bids for the purchase of ServiceNow® IT Service Management Professional Fulfiller User licenses, as described in Bid Request 24P-08BR Section B (Scope). OSC will make one award to the successful proposer offering the lowest price meeting the technical requirements specified in this bid request. Upon execution of a Purchase Order, which will act as the agreement (“Agreement”), the selected Bidder will become the “Contractor.” The Agreement will be subject to the terms contained in this Bid Request (including all appendices and addendum) and the terms of the Master Subscription Services Agreement, CON0587513. In case of conflict between the Agreement and the Master Subscription Services Agreement, the terms of the Master Subscription Services Agreement will control.   Scope: OSC is procuring 100 of the following licenses to be granted upon issuance of a Purchase Order. Each Bid should also include a unit price per license for OSC to purchase up to 50 additional licenses as needed, to be supplied upon OSC request. All licenses received under this agreement will expire October 1, 2027.   SUBMISSION REQUIREMENTS   All documents including all attachments for this procurement are posted on the OSC website at: https://www.osc.state.ny.us/procurement   Please submit all bids on the forms provided to contact@example.gov (preferred) or via hard copy mail to:   Director of Finance Office of the State Comptroller 110 State Street, Stop 13-2 Albany, NY 12236-0001   The Bid Request must be received by OSC no later than the deadline contained in this advertisement.   NOTE: Procurement documents may, from time to time, be amended or addenda issued. It is the Bidder’s responsibility to become aware of any such amendments and/or addenda prior to submission of a response. All amendments and/or addenda to procurements will be posted to the OSC website.   Bidders should review the OSC website prior to submission of a response to ensure that they have all information required to submit a complete response.   This procurement is subject to, and shall be conducted in accordance with, the OSC Executive Order on Procurement Integrity and OSC’s Procurement Integrity Procedures, both of which are available in full on the OSC website noted above, or upon email request. All inquiries concerning this procurement must be addressed to the Contracting Officer or designee(s) at OSC, via email (preferred) to contact@example.gov or via hard copy mail to:                         Director of Finance             Office of the State Comptroller             110 State Street, Stop 13-2             Albany, NY 12236-0001 Service-Disabled Veteran-Owned Set Aside: No Due date:03/25/2025 4:00 PM Contract term: The term of the Agreement resulting from this Bid Request will begin upon OSC’s issuance of a Purchase Order and will continue until October 1, 2027. County(ies): Albany Location: 110 State St. Albany, NY 12236 Business entities awarded an identical or substantially similar procurement contract within the past five years: None.