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ServiceNow Platform Support Services - Option Year 1 ServiceNow Service Delivery Modernization Continuation

Forecast

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Department of Agriculture is seeking ServiceNow Platform Support Services to accelerate the consolidation of the OCIO Service Desk and facilitate Mission Area Onboarding to Service Delivery Modernization. This effort is driven by requests from the CIO and DISC ACIO to ensure the project is completed by the end of the 2026 calendar year. The initial scope is estimated as a two-month engagement under Option Year 1 of the ServiceNow Service Delivery Modernization Continuation. This forecast is categorized under NAICS code 541512 and will be performed in Kansas City. Interested parties can coordinate with the small business specialist, Andrew Williams, regarding this requirement. The project focuses on enhancing platform support to meet specific organizational deadlines for service desk integration and modernization.

General Info

Department of Agriculture seeks ServiceNow platform support for service desk consolidation by 2026.

Agency

Department of Agriculture → USDA, Departmental Administration

NAICS

541512 - Computer Systems Design Services

Place of Performance

KANSAS CITY, MO, USA

Set-Aside

NONE

Documents

0

No documents available

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Timeline

PhaseForecast

PostedMay 14

forecast

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Organization & Contact Information

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AgencyDepartment of Agriculture → USDA, Departmental Administration

Contacts2 people available

OfficeN/A

Organization / AgencyDepartment of Agriculture → USDA, Departmental Administration

Office AddressN/A

Contacts

ANDREW WILLIAMS

ANDREW WILLIAMS

Full Description

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ServiceNow Platform Support Services-CIO and DISC ACIO requested acceleration of Service Desk consolidation for OCIO along with Mission Area Onboarding to SDM to complete the effort by end of 2026 calendar year. ROM 2-month engagement

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