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ServiceNow Platform Support Services Option Year 2

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department of Agriculture → USDA, Departmental AdministrationView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

KANSAS CITY, MO, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedMay 1

forecast

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Organization & Contact Information

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AgencyDepartment of Agriculture → USDA, Departmental Administration

Contacts2 people available

OfficeN/A

Organization / Agency

Department of Agriculture → USDA, Departmental Administration

View Agency Profile

Office AddressN/A

Contacts

ANDREW WILLIAMS

contact@example.gov

ANDREW WILLIAMS

contact@example.gov

Full Description

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ServiceNow Platform Support Services Delivery Modernization (SDM) is focused on improving Information Technology Service Management (ITSM) Customer Service Management (CSM) and Information Technology Operations Management (ITOM) across USDA by consolidating service delivery platforms. The Office of the Chief Information Officer (OCIO) is driving consolidation of the processes and tool components used by IT services providers to streamline IT support to USDA. A single ITSM platform will enable IT components to better collaborate and exchange information to resolve customer issues

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