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ServiceNow Support and Sustainment Services

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract involves ongoing technical support and maintenance services for the ServiceNow platform following its deployment. The scope includes regular patching, performance monitoring, help desk support, incident resolution, and system health monitoring to ensure continuous and efficient operation. It is a subcontract under the NAICS code 541519, indicating specialized computer-related services. The contract was posted on May 29, 2026, through the Department of Justice’s Jmd-Procurement Services Staff. While specific details regarding the place of performance and point of contact are not provided, the focus remains on sustaining the ServiceNow platform to maintain operational effectiveness and timely technical assistance. This support is critical for addressing any issues that arise post-deployment, ensuring system stability and user satisfaction.

General Info

Ongoing ServiceNow technical support, patching, monitoring, help desk, and incident resolution services.

Agency

Department Of Justice → Jmd-Procurement Services Staff

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

DC

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedMay 29

subcontract

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Organization & Contact Information

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AgencyDepartment Of Justice → Jmd-Procurement Services Staff

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Justice → Jmd-Procurement Services Staff

Office AddressN/A

ContactsNo contact information available

Full Description

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Ongoing technical support, maintenance, patching, and performance monitoring for the ServiceNow platform post-deployment. Includes help desk support, incident resolution, and system health monitoring.

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