Services of verbatim court reporters, on an "as-required" basis, to provide bilingual verbatim court reporting services at public hearings various locations across Canada.

The Canadian Radio-Television and Telecommunications Commission (CRTC) is seeking qualified suppliers to provide bilingual verbatim court reporting services on an as-required basis for public hearings and selected meetings held across Canada. The contract, solicited under number CRTC-26-0023, will be awarded based on the lowest evaluated price among compliant offers, with mandatory technical criteria serving as pass/fail gates. Suppliers must demonstrate that all proposed court reporters possess at least three years of courtroom or regulatory tribunal reporting experience within the past seven years and are proficient in both English and French using proven techniques such as stenotyping, stenomask, shorthand, digital recording, or real-time methods. The contract period runs from October 1, 2026, to September 30, 2029, with an option for two additional one-year extensions under the same terms. Deliverables include accurate, formatted transcriptions in multiple electronic and paper formats, including Microsoft Word, Adobe Acrobat, and HTML5 files validated for errors and meeting WCAG 2.0 AA accessibility standards. All transcripts and digital deliverables must be packaged securely in double-envelope systems marked “PROTECTED,” adhering to strict handling protocols for Protected B information under the Contract Security Program. Contractors must hold a valid Designated Organization Screening (DOS) at the Protected B level, and all personnel handling protected information must possess an approved reliability status from the Contract Security Program. IT systems used to process, store, or transmit protected material require prior written approval and are subject to audit by the CRTC’s Cybersecurity Team or PWGSC. Hardware and removable media containing protected data may only be removed from CSP-inspected sites at the CRTC’s request. Invoicing is required per delivery, with detailed expenditure breakdowns and tax information, and payments are processed via direct deposit within 30 days of receiving a compliant invoice. Contractors must maintain complete financial and operational records for seven years after final payment or until all claims are settled, and these records are subject to government audit. Proposals must be submitted via email as one of three structured sections—Technical, Financial, and Offer Submission—with a maximum file size of 20MB and must remain valid for 60 days after the deadline. Compliance with integrity, set-aside, and former public servant disclosure requirements is mandatory, and any offer with conflicts of interest or unverified credentials will be disqualified.