Servus Credit Union Place Operational Review

The City of St. Albert has issued Request for Proposals RFP-2026-0098 for a comprehensive operational and financial review of the Servus Credit Union Place Recreation Centre. The City is seeking a qualified firm with expertise in municipal recreation facility operations, financial analysis, and service optimization to identify efficiencies and potential savings while maintaining current service standards. The scope of work includes a detailed review of 11 key areas, such as aquatics and arena operations, staffing, maintenance, and rentals. Key deliverables consist of an operational review workplan, a current state assessment, a best practice review comparing the facility to at least five other multipurpose recreation centres, a comprehensive final report, an executive summary, and in-person presentations to City Leadership and the Internal Audit Steering Committee. All work must conform to the City’s Program and Service Review Policy C-CAO-15. The project is scheduled to commence on February 15, 2027, with a preferred completion timeline of six months. Proposals must be submitted electronically via the City's bidding system by November 3, 2026. The contract will be awarded to the top-ranked proponent based on a combined score of non-price rated criteria and pricing, with ties broken by the highest non-price score. Mandatory requirements for the successful proponent include holding a valid City of St. Albert Business License, providing a Workers Compensation Board Alberta Clearance Letter or Letter of Exemption, and meeting specific insurance requirements. Proponents must submit a detailed fee schedule, proof of insurance, and references demonstrating similar experience as part of their proposal package.