This Solicitation opportunity from Department Of State was posted on September 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Social Media Listening Dashboard and Strategic Intelligence Service - PDS

Closed

19PM0726Q0031Federal

Submission Closed09/25/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541611

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AI Contract Overview

The U.S. Embassy in Panama City is soliciting quotations for a one-year, firm fixed-price contract to provide a Social Media Listening Dashboard and Strategic Intelligence Service for its Public Diplomacy Section. The selected contractor will provide a 24/7 accessible real-time dashboard integrating at least five internationally recognized platforms, specifically covering X, Facebook, Instagram, YouTube, and TikTok. Key deliverables include comprehensive sentiment analysis of 100% of publications on specified topics, weekly and ad hoc intelligence reports in English, and monthly synchronization meetings to refine the product. Eligible offerors must possess a minimum of five years of experience in social listening intelligence and analysis within the Panamanian digital landscape. Award will be granted to the lowest priced, acceptable, and responsible offeror. Evaluation is based on technical acceptability, price, and a Go/No-Go factor for Cybersecurity Supply Chain Risk Management (C-SCRM), which requires compliance with NIST SP 800-218 secure development practices. Offerors must be registered in the System for Award Management (SAM) and submit their proposals in English by September 25, 2026, at 10:00 a.m. local time. The contract includes a potential six-month extension option and requires strict adherence to cybersecurity attestations and transparency materials for any Large Language Models used in the service.

General Info

US Embassy Panama seeks social media listening and intelligence services via fixed-price contract.

Agency

Department Of State → US Embassy Panama City

NAICS

541611 - Administrative Management and General Management Consulting Services

Place of Performance

Panama, PA-8, PAN

Set-Aside

NONE

Documents

19PM0726Q0031 - Questions & Answers #2 (Social Media Listening Dashboard)

q-and-a

High

19PM0726Q0031 - Social Media Listening Dashboard and Strategic Intelligence Service

rfq

High

19PM0726Q0031 - Social Media Listening Dashboard and Strategic Intelligence Service

rfq

High

19PM0726Q0031 - Social Media Listening Dashboard and Strategic Intelligence Service Q&A

10 pages · q-and-a

High

19POM2640031-0001 Amendment

3 pages · amendment

High

26Q0031 Attachment A - C-SCRM Questionnaire

1 page · specifications

High

Attachment B - C-SCRM Software Producer Attestation Form

1 page · specifications

High

RFQ 19PM0726Q0031 - Social Listening Dashboard and Strategic Intelligence Service

rfq

High

AI Contract Breakdown

Uniform Contract Format

Timeline

2 updates

PhaseClosed

PostedSep 10

Solicitation

Notice updatedSep 21

Notice details unchanged. Attachments may have changed.

Notice updatedSep 23

Response deadline changed from Sep 24, 2026 to Sep 25, 2026. The notice description changed.

Response DeadlineSep 25

Deadline has passed

Submission Closed

09/25/2026, 02:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of State → US Embassy Panama City

Contacts2 people available

OfficeWASHINGTON, DC, 20520, USA

Organization / AgencyDepartment Of State → US Embassy Panama City

Office AddressWASHINGTON, DC, 20520, USA

Contacts

Alex Phannenstiel - Contracting Officer

contact@example.gov

+1 (555) 000-0000

Maruquel Reyes - Lead Procurement Agent

contact@example.gov

+1 (555) 000-0000

Full Description

The Embassy of the United States of America invites you to submit a quotation for Social Media Listening Dashboard and Strategic Intelligence Service, as per the attached Statement of Work (SOW).

The U.S. Government intends to award a contract/purchase order to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract/purchase order based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submit of their offer/proposal. Failure to be registered at time of proposal submission may deem the offeror’s proposal to be considered non-responsible and no further consideration will be given. Therefore, offerors are highly encouraged to register immediately if they are interested in submitting a response to this requirement.

Electronic Submission/Responses:
This opportunity allows for electronic responses. Please submit your offer prior to the response date and time. Please ensure your email with your offer does not exceed(30 MB), if it does then you might have to send more than one email.

Offers are due by September 25, 2026, 10:00 a.m [local time]. No quotations will be accepted after this time. Proposals must be in English and an incomplete proposal will not be accepted.

If there are any questions regarding this solicitation please submit it in writing by COB September 14, 2026, 10:00a.m. [local time] by sending an email to: contact@example.gov / contact@example.gov

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