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This Solicitation opportunity from Texas was posted on September 25, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Software & Applications

Closed
2509-700-394State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
SLED
Service Desk and Deskside Support Services
Solicitation # HHS0017021
The Texas Health and Human Services Commission (HHSC) is soliciting offers under RFO HHS0017021 for a contractor to provide Managed Services Staff for IT Service Delivery and Support (ITSDS) and Deskside Support (DSS). The scope of work involves providing Tier 1 and Tier 2 support for DFPS, Enterprise, and TIERS customers, with a focus on meeting key performance metrics such as Average Handle Time, First Call Resolution, and Customer Satisfaction. Services must align with ITIL Foundation best practices and comply with HIPAA standards for protecting health information. The anticipated contract start date is April 2027, with an initial term of three years and options for up to three additional one-year extensions. Historical compensation for similar contracts is approximately 3,899,492.84 dollars per fiscal year. To be eligible, respondents must possess at least five years of experience in staff augmentation services and demonstrate financial solvency. The selection process is based on best value, with evaluation weights split between experience (35 percent), cost (35 percent), and the narrative proposal (30 percent). Proposals must be submitted by December 2, 2026, either via the Online Bid Room or through two labeled USB drives delivered to the Response Coordinator in Austin, Texas. Required documentation includes a narrative proposal not exceeding 40 pages, a cost proposal in Excel format with active formulas, and various affirmations and certifications, including a Data Use Agreement and Security and Privacy Inquiry.
Health and Human Services Commission

POSTED

1 day ago

DEADLINE

in 24 days

AI Contract Overview

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The Belton Independent School District has issued a new Request for Proposal (RFP) to establish a contract for Software and Applications to be purchased on an "as-needed" basis, with an estimated annual procurement value exceeding $50,000. The contract aims to secure a discount from shelf pricing, allowing the district flexibility to purchase various software and applications throughout the contract term, which begins January 1, 2026, and includes three automatic one-year renewals. Vendors are invited to submit proposals via the Ionwave electronic system by December 1, 2025, and must include details such as discount percentages, product specifications, and pricing structures. The district retains the right to reject any or all proposals, negotiate terms, and issue subsequent proposals to add vendors if deemed advantageous. All purchase orders will be subject to the terms outlined in the solicitation, and vendors awarded the contract will need to comply with applicable federal, state, and local laws, including Texas House Bill 1295 and EDGAR regulations. The solicitation emphasizes transparency and compliance, requiring vendors to complete various certifications and forms, such as the Texas Certificate of Interested Parties (Form 1295) and Conflict of Interest Questionnaires, electronically through designated state websites. The contract incorporates standard terms and conditions aligned with Texas law, including provisions for insurance, delivery, inspection, acceptance, and performance standards. Special contractual clauses address background checks for personnel, Davis-Bacon wage requirements for construction, anti-lobbying certifications, and prohibitions on business relationships with certain foreign entities. The evaluation process will consider multiple factors, including price discounts, product meetability, vendor reputation, past performance, and local presence, with a weighted scoring system to determine the best overall value. The district also mandates vendors to provide detailed packaging, marking, and delivery instructions, although specific military or external standards are not explicitly referenced. Overall, the district seeks competitive, compliant proposals to ensure access to quality software solutions that support its educational objectives while maintaining transparency and legal adherence throughout the procurement process.

General Info

Place of Performance

TX, USA

Set-Aside

NONE

Documents

7
PDF, High priority: read this first24 pages · rfp
High
PDF, Low priority6 pages · other
Low
PDF, Low priority2 pages · other
Low
PDF, Low priorityother
Low
PDF, Low priority1 page · q-and-a
Low
PDF, Low priority2 pages · q-and-a
Low
PDF, Low priority2 pages · special-notice
Low

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → Belton ISD
Contacts1 person available
OfficeN/A
Organization / AgencyTexas → Belton ISD
Office AddressN/A
Contacts
Tammy Shannon Purchasing Director

Full Description

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The Belton Independent School District (“District”) invites qualified companies to submit Proposals for submit Proposals for Software & Applications that will be purchased on an "as-needed" basis.  
This proposal does not ask for individual pricing on specific items. Purchases will be made on an as-needed basis. The estimated value of software and applications purchased annually is over $50,000. All purchase orders dated and issued will be subject to the terms and conditions of this RFP.   It is the intent of this Solicitation to establish a discount from shelf pricing contract.  Proposers should indicate a primary discount (even if the discount is "0%" or shelf price), but may offer multiple discounts by category and/or total purchase.   NOTE: THIS IS A NEW SOFTWARE & APPLICATIONS RFP. IF YOU WERE AWARDED ON A PREVIOUS SOFTWARE RFP, YOU ARE STILL REQUIRED TO SUBMIT THIS PROPOSAL TO BE CONSIDERED OR REMAIN ON THE DISTRICTS APPROVED VENDOR LISTING.

Belton Independent School District reserves the right to reject any and/or all proposals, to award contracts for individual products or services as may appear advantageous, and to negotiate separately in any manner necessary to serve the best interest of the District.   The District may elect to issue a subsequent proposal and approve additional vendors for the same or similar items/services during the agreement period, if it is determined to be in the best interest of the District.  The subsequent proposal will have the same Proposal number followed by a numeric number i.e. (2509-700-394-1)  Vendors that respond successfully to the original proposal do not have to respond to the subsequent proposal.

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