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This Subcontract opportunity from Massachusetts was posted on May 10, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Software as a Service (SaaS) Support and Maintenance

Closed
State & Local

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The Massachusetts Executive Office of Technology Services and Security is seeking a subcontractor for a Software as a Service (SaaS) Support and Maintenance agreement. This contract focuses on providing ongoing technical support and maintenance for cloud-based software, with a primary emphasis on troubleshooting, performance monitoring, bug fixes, and the implementation of version upgrades to ensure system stability and efficiency. The opportunity was posted on May 10, 2024, with a response deadline of May 17, 2024. Classified under NAICS code 541513, the engagement is designed to maintain the operational integrity of the agency's cloud infrastructure through consistent technical oversight and software updates.

Documents

This scope was carved out of BD-24-1060-ITD00-ITD00-102857.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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RFQ-24-02035 Browserstack

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMassachusetts Executive Office of Technology Services and Security
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Ongoing technical support, maintenance, and updates for cloud-based software, including troubleshooting, performance monitoring, bug fixes, and version upgrades.

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Keith Deutsch
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