Software Maintenance and Support Services

Shared Services Canada is seeking a subcontractor to provide ongoing technical support, patching, updates, and troubleshooting services for licensed software under a contract with an initial term and an optional two-year extension. The work is focused on maintaining software functionality and reliability across Quebec, excluding the National Capital Region, with all services to be delivered remotely or on-site as needed. The opportunity is posted under NAICS code 541512, which corresponds to custom computer programming services, and is designated as a subcontract with no specific set-aside classification. Proposals must be submitted by the deadline of July 13, 2026, at 14:00 Eastern Time, with the solicitation publicly accessible through the Canada Buys platform under reference SSC-26-00034253. The contract emphasizes continuous support throughout the service period to ensure software stability, security, and compliance with evolving technical standards.