SOFTWARE (SALESFORCE) APPLICATIONS RENEWAL, BRAND ONLY

The Internal Services Department for the County of Los Angeles is soliciting bids for the renewal of Salesforce.com, Inc. software applications, specifically Government Cloud Plus, for the Public Defender department. This brand-specific procurement covers a performance period from October 30, 2026, to October 29, 2027. The contract will be awarded to a single bidder based on the lowest total acceptable offer, provided the vendor demonstrates the necessary trustworthiness, capacity, and experience. All software and updates must be delivered electronically and must interoperate with the existing computer system to maintain effectiveness. Bidders must submit their responses via the Vendor Self Service portal by October 23, 2026, including a manufacturer authorization letter dated within 90 days of the deadline. Required documentation includes a comprehensive set of Appendix A forms, such as the Proposer's Organization Questionnaire, Certification of Compliance, and Community Business Enterprise information in Excel format. The contract mandates compliance with California Labor Code prevailing wage scales and requires vendors to provide priority delivery during disastrous events. Payment terms are generally net 30 days, though certified Local Small Business Enterprises are eligible for prompt payment within 15 calendar days.