Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, August 5 at 2:00 PM EDT

Register Free →

Software Training & Change Management

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The University of Georgia is seeking a subcontractor to develop and deliver comprehensive training programs for hospital staff focused on the adoption of a new call center platform. The scope includes designing curriculum tailored to workflow integration, ensuring staff proficiency with the system, and implementing change management strategies to facilitate smooth transition and sustained usage. Training must address both technical competencies and behavioral adaptation to minimize disruption and maximize operational efficiency across departments. The contract is classified under NAICS code 611430, indicating it pertains to other professional and similar services, specifically in the realm of training and development. The opportunity was posted on July 15, 2026, with a response deadline of July 31, 2026, and is structured as a subcontract rather than a direct procurement. The place of performance and specific location details are not provided in the data, suggesting the training services may be delivered remotely or across multiple hospital sites under Georgia’s purview. Interested parties must respond by the stated deadline through the provided online portal.

General Info

Subcontractor needed to develop and deliver hospital staff training for new call center platform adoption.

Agency

University of GeorgiaView Agency

NAICS

611430 - Professional and Management Development TrainingView NAICS

Place of Performance

GA, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more
AgencyUniversity of Georgia
ContactsNo contacts available
OfficeN/A
Organization / Agency
University of Georgia
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Development and delivery of training programs for hospital staff on the new call center platform, including workflow adoption and change management strategies.

Similar Contracts

Same NAICS industry code

NAICS: 611430
New
Federal
NFPA 101 Life Safety Code TrainingThe Federal Bureau of Prisons is seeking a single firm-fixed-price award for NFPA 101 Life Safety Code Training services under solicitation 15BNAS26Q00000074, which is a total small business set-aside under NAICS code 611430. The contract requires the provision of up to four three-day training classes annually, delivered primarily at the Management and Specialty Training Center in Aurora, Colorado, with the possibility of alternate federal locations or virtual delivery via Microsoft Teams. Training must cover the entire NFPA 101 structure including code development, occupancy chapters specific to detention and correctional facilities, and industry-specific scenarios relevant to Bureau of Prisons operations such as chemical storage, food service, maintenance, and electronic recycling. Instructors must have experience with NFPA committees, and all training must align with BOP Program Statement 1600.15 and DOJ safety policies. Each class runs from 7:30 AM to 4:30 PM local time with mandatory breaks and a one-hour lunch, and participants must receive hardcopy or electronic course materials and certificates of completion. The contract has a five-year base period with four optional years and a six-month extension, spanning from October 1, 2026, through March 31, 2032, with annual quantities of four classes for each base and option year and two classes for the six-month extension. All offers must be submitted electronically by July 24, 2026, to gbodine@bop.gov, and must include a complete written quote addressing all evaluation criteria and the Statement of Work without reliance on oral presentations or external links. Evaluation will prioritize technical approach and past performance, which together are significantly more important than price, with award based on best value through comparative analysis. Contractors must comply with extensive DOJ and federal security requirements including FISMA, NIST SP 800-53 and 800-60, FedRAMP, and DOJ-specific policies such as the prohibition on access by non-U.S. citizens to DOJ IT systems. Personnel must undergo a background check at no cost to enter the training facility, and contractors are responsible for safeguarding all DOJ-owned information, product codes, source code, and operational methods. The contract includes numerous FAR deviations related to labor standards, sick leave, trafficking in persons, sustainable products, payment terms, and protest procedures, with all required representations and certifications submitted as
National Acquisitions - Co

POSTED

about 13 hours ago

DEADLINE

in 4 days
View Details

More opportunities from University of Georgia

Same awarding agency

NAICS: 561320
SLED
Vendor Registration & Compliance Documentation SupportThe contract seeks support services to assist subcontractors with completing necessary compliance and registration requirements for doing business with the University of Georgia. This includes guidance and administrative assistance in registering as a vendor with UGA, setting up a profile in the Georgia Statewide Vendor Management System known as GA@WORK, enrolling in the federal E-Verify program, and preparing and submitting required affidavits. The effort is designed to streamline the onboarding process for subcontractors, ensuring they meet all state and institutional compliance thresholds without delay or error. The work is tied to a subcontracting arrangement under a broader procurement initiative managed by the University of Georgia’s Georgia agency office. The opportunity is classified under NAICS code 561320, indicating it falls within the范畴 of employment placement and executive search services, though the actual deliverables are focused on administrative compliance rather than staffing. The solicitation was posted on July 15, 2026, with responses due by July 31, 2026, and is intended for submission through the Georgia Department of Administrative Services procurement portal. There is no set-aside designation specified, meaning all eligible vendors may respond. The contract does not specify a physical place of performance, suggesting this is a remote or virtual support engagement, and there is no designated point of contact listed, implying inquiries should be directed through the provided online portal.
Temporary Help Services

POSTED

7 days ago

DEADLINE

in 9 days
View Details
NAICS: 518210
SLED
Cloud Call Center Software Implementation & IntegrationThe contract involves the deployment and configuration of a cloud-based call center system designed to support over 30 agents and accommodate up to 50 concurrent users, with essential features including interactive voice response, intelligent call routing, and dynamic call queues. The system must be fully integrated with the operational workflows of a veterinary hospital, ensuring seamless data flow and workflow alignment between call handling and medical record management. The solution is expected to enhance patient communication efficiency, reduce wait times, and improve service coordination for veterinary staff and clients alike. The opportunity is structured as a subcontract under the University of Georgia’s Georgia office, with a North American Industry Classification System code of 518210, indicating it relates to data processing, hosting, and related services. The solicitation was posted on July 15, 2026, and responses are due by July 31, 2026. The contract does not specify a set-aside designation, and the place of performance details are not provided, though the system is intended to support the university’s veterinary service operations. All technical and integration requirements must be fulfilled within the stated timeline, and interested parties can access further details through the provided online portal.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

7 days ago

DEADLINE

in 9 days
View Details
NAICS: 561422
SLED
UGA Veterinary Teaching Hospital Call Center Software 2.0The University of Georgia, through its College of Veterinary Medicine Teaching Hospital, is soliciting proposals for a Telephone Software System upgrade under solicitation number 51800-eRFP-001807-2027, issued on July 15, 2026, with responses due by July 31, 2026. This eRFP aims to procure a scalable, high-volume call center solution capable of handling approximately 10,000 monthly calls from animal owners and veterinary professionals across local, regional, and national networks. The system must include advanced features such as multi-agent handling, customizable phone trees, and intelligent call routing to enhance communication efficiency and responsiveness within the teaching hospital’s operations. All submissions will be evaluated based on predefined criteria, and negotiation may follow to resolve any exceptions before a final award decision. The process complies with the State Purchasing Act of Georgia and will result in a public announcement of preliminary results, followed by a protest period and final contract award. The preferred award structure is a one-year agency contract with the option for four additional annual renewals, contingent on performance and mutual agreement. The contract will be awarded to the single highest-scoring, responsive, and responsible supplier capable of delivering a customized solution that fully meets the hospital’s specifications. The point of contact for this solicitation is Tina Brown, reachable via email or phone, and all information and submissions must be made through the official Georgia procurement portal. The system must be implementable at the University of Georgia’s facility in Georgia, and no set-aside provisions apply. The procurement is strictly competitive and transparent, with full disclosure of participating suppliers and evaluation outcomes post-submission.
Telemarketing Bureaus and Other Contact Centers

POSTED

7 days ago

DEADLINE

in 9 days
View Details