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Software Training and Customer Success Services

Open

Federal

Response Deadline11/10/2026, 02:00:00 PM CST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Software Training and Customer Success Services supports prime contractors on NASA Shared Services Center projects. The selected provider will deliver comprehensive training and educational resources for authorized users of the nTop platform, requiring deep subject matter expertise in the software's operations. The scope of work involves the delivery of a complete Customer Success Package, which includes tutorials, manuals, self-paced courses, and video-based training classes. The contractor is responsible for providing both the training materials and the execution of completed training sessions to ensure users are proficient in the nTop platform.

General Info

Subcontract for nTop software training and customer success services for NASA Shared Services.

Agency

National Aeronautics And Space Administration → NASA Shared Services Center

NAICS

611430 - Professional and Management Development Training

Place of Performance

MS, USA

Set-Aside

NONE

Documents

This scope was carved out of 80NSSC27949073Q.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

nTop License Renewal

AI Contract Breakdown

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No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedNov 5

subcontract

Response DeadlineNov 10

Submission deadline

Response Deadline

11/10/2026, 02:00:00 PM CSTin 5 days

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Organization & Contact Information

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AgencyNational Aeronautics And Space Administration → NASA Shared Services Center

ContactsNo contacts available

OfficeN/A

Organization / AgencyNational Aeronautics And Space Administration → NASA Shared Services Center

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs training and provides educational resources for authorized users of the nTop platform for prime contractors on NASA Shared Services Center projects. Delivers a CS Package: Team including tutorials, manuals, self-paced courses, and video-based training classes. Requires subject matter expertise in nTop software operations. Delivers access to training materials and completed training sessions.

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