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Software Training and User Adoption Consultant

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Software Training and User Adoption Consultant subcontract focuses on the development and delivery of comprehensive training programs for prime contractors working on Illinois Department of Natural Resources software projects. The scope of work includes creating technical documentation and user manuals, facilitating both virtual and classroom training sessions, and establishing Train-the-Trainer programs. A critical component of the role involves providing post-go-live support and user adoption coaching specifically utilizing the SmartCOP software interface to ensure operational efficiency. Based in Springfield, Illinois, the consultant is responsible for delivering finalized training manuals and securing user competency sign-offs. This engagement falls under NAICS code 611430 and is managed by the Administration agency of the State of Illinois. The primary objective is to bridge the gap between software deployment and user proficiency through structured education and ongoing technical support.

General Info

Consultant provides software training, documentation, and user adoption support for Illinois DNR projects.

Agency

Illinois → AdministrationView Agency

NAICS

611430 - Professional and Management Development TrainingView NAICS

Place of Performance

Springfield, IL, 62702, USA

Set-Aside

NONE

Documents

This scope was carved out of B-51417.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

26-448DOIT-ADMIN-B-51417 | SmartCop - OLE Records Management System Partcipation Agreement

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Timeline

PostedMar 31

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Organization & Contact Information

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AgencyIllinois → Administration

ContactsNo contacts available

OfficeN/A

Organization / Agency

Illinois → Administration

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Office AddressN/A

ContactsNo contact information available

Full Description

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Develops and delivers training programs for prime contractors on Illinois Department of Natural Resources (IDNR) software projects. Creates user manuals and technical documentation, conducts classroom or virtual training sessions, and develops Train-the-Trainer programs. Provides post-go-live support and user adoption coaching using the SmartCOP software interface. Delivers training manuals and user competency sign-offs.

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