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Adobe Technical Support & Maintenance (Tier 2/3)

Active

State & Local

Response Deadline12/22/2026, 06:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity is for Adobe Technical Support and Maintenance (Tier 2/3) to support prime contractors working on State of Illinois Department of Innovation and Technology projects. The selected provider will be responsible for delivering high-level technical support, including troubleshooting, applying patches, and providing system upgrades to ensure continued operation and the resolution of critical system risks. Key deliverables include resolved technical tickets and comprehensive system stability reports. The contract requires personnel to hold Adobe Technical Certification and will be performed in Springfield, Illinois. Interested parties must submit their responses by December 22, 2026. This engagement falls under NAICS code 541519 and is managed by the Illinois Administration agency.

General Info

Adobe Tier 2/3 technical support for Illinois DIT projects in Springfield by December 2026.

Agency

Illinois → Administration

NAICS

541519 - Other Computer Related Services

Place of Performance

Springfield, IL, 62702, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-448DOIT-ADMIN-B-53894.

The full solicitation package (11 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

26-448DOIT-ADMIN-B-53894 | JPMC Adobe Products & Professional Services RFP

AI Contract Breakdown

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedSep 11

subcontract

Response DeadlineDec 22

Submission deadline

Response Deadline

12/22/2026, 06:00:00 AM UTCin 2 months

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Organization & Contact Information

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AgencyIllinois → Administration

ContactsNo contacts available

OfficeN/A

Organization / AgencyIllinois → Administration

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical support, patches, and upgrades for Adobe solutions for prime contractors on State of Illinois Department of Innovation and Technology (DoIT) projects. Performs troubleshooting, resolves critical system risks, and provides advisory functions for continued operation. Requires Adobe Technical Certification. Delivers resolved technical tickets, applied patches, and system stability reports.

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