26-448DOIT-ADMIN-B-53894 | JPMC Adobe Products & Professional Services RFP

The State of Illinois Department of Innovation and Technology is soliciting proposals to establish a single Joint Purchase Master Contract for Adobe software licenses, subscriptions, maintenance, and professional services. This indefinite quantity contract is designed to serve all state agencies, governmental units, and qualified not-for-profit agencies over a 10-year term. The scope of work encompasses the provision of new and current Adobe products, including Acrobat Sign, Creative Cloud Pro, and Adobe Analytics, alongside technical support, patches, and upgrades. Additionally, the contract covers value-added professional services such as implementation, integration, migration, solution design, platform administration, and both virtual and onsite training. Proposals are evaluated based on technical merit, pricing, and a commitment to diversity, with pricing accounting for approximately 16.7 percent of the total score. A critical requirement is the submission of a Utilization Plan to meet a 5 percent Business Enterprise Program goal. Vendors must provide detailed pricing for five-year licensing and hourly rates for professional services via the BidBuy portal. The five-year licensing order is set to become effective on December 22, 2026, with a strict one-business-day service level agreement for new license provisioning. Compliance with state cybersecurity standards, federal frameworks like FedRAMP or HIPAA where applicable, and various Illinois legal and ethical certifications are mandatory for all participating vendors.